Thank you for responding. Yes he was added originally on my reservation and no changes were made. We just landed from our flight and customer service agents said it was a glitch in system and he should have been right after me. They printed a new boarding pass that stated “extra time” for which he could board after the A group. We actually had him board with us, showed that his boarding pass actually had companion and extra time on it and had zero issues with the gate agent.
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