Southwest Airlines Community

UPDATE: My husband received his status.  Not from the 2x program. Our 12/27 rocket miles points hit and went retro.  I’m showing 1/1 Credit which includes our anniversary points.  Hope the 2x pts are still coming in…..   ... View more

**Sorry I meant she escalated my 2x points question 🫨 getting loopy with this whole situation. I’ve been checking daily also and it’s a little unnerving.  ... View more

UPDATE after calling…    still no sign of the bonus points however the rep said the same thing “all the points accumulated in 2023 will still count for 2024 companion pass”   So even if I I did the 1-800 flowers orders today (per her suggestion) they might hit my account 8 weeks later but I would still get 2024 companion pass shortly after.  She escalated my 10x points question to the rapid rewards team since per the terms the points should have hit yesterday (4 weeks after programs end).  I’m washing my hands of it for now lol I’ll be sending an email if my husband doesn’t have status come mid January 2024. It’s not an easy task to gain 270,000 points and I want him to have his pass too.   ... View more

Welp, the 30th is over and I still don’t see the points. We did a hotel stay 3 days ago also and don’t see those points either.  I’ll be calling today… hopefully I get through with all the holiday travel calls. It’s strange there isn’t consistency with us getting bonus points on 12/27, right?  I’ll keep you guys updated… ... View more

I talked to them and the rep said “I wouldn’t chance it. Book the hotel with bonus points to secure the pass”. Repeating it would take 4 weeks for that promo points to post. (Which could imply more will come but they couldn’t confirm if they already posted.  I already have CP very close to getting it for my husband so our 2 kids can fly free.  ... View more

Will these points appear under “OTHER” category when they post to our activity or under “CREDIT CARD” for the 2x cc points?   ... View more