01-30-2024
02:37 PM
Thank you for your response. I appreciate the effort you made to show me the medical tags on Amazon as well. I have read her my own findings and your response too. She definitely feels better now. She flies again in April and now she doesn't have to worry until then. She is going to get a small tag for the bag of the few items she might need in an emergency and then continue to use the same bag the same way she always has for the rest of her stuff. Have a great day!
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01-30-2024
12:38 PM
Hello. We have flown SWA for 28+ years now. Because of various medical issues, we have brought medical supplies and often equipment with us. We have never had any trouble at all. My mom flew home last week from visiting my sister and the boarding attendant commented on my mom's extra bag for carry-on. My mom declared it was medical equipment and medications and offered to open it for inspection. The attendant was polite and declined but then mentioned that her medical bag needs to be marked or identifiable as medical on the outside of the bag. My mom told me of this new info and I need some help. I have searched the TSA website, the SWA website, and Google to find out 'how' a medical bag should be marked or identified. Any clue? I sure appreciate any info you can direct me to. She wants to comply but I want to make sure we comply in the right way. I have never encountered this situation on any other airline either. Thanks.
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