I am not understanding how you were "humiliated"? They show you a damaged piece of luggage and give you the limits of their liability on the spot. You can file claims for billions of dollars in damages yet the contract you agreed to has a limit to the liability.
Anyone who travels needs to be aware that expensive luggage and expensive items inside the luggage are subject to damage. Therefore, have luggage that is cost-effective. As an alternative, see if your homeowner's insurance or any benefits on your credit card cover the luggage and contents that were damaged.
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