Hello,
I don't know how to get this resolved. Looking for some help here...
I have a South West gift card, a friend gifted it to me. I used it twice successfully using the card number and PIN.
Today, when I tried to use again, it did not work. And I cannot check the balance either.
Spent almost an hour talking to 2 different people in SW and they claim the PIN I am using is incorrect. And they can see the balance, but I cannot use it. One of them also said no one can change the password.
I requested my friend to get the details from Costco again - and yes - I had the same card and pin numbers.
What can I do ???
Thanks in Advance !!!
P
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