03-17-2024
07:18 AM
03-17-2024
07:18 AM
@Ehuang24 wrote:
Ticket was booked with RR account that has the correct name. There is NO REASON it should not be able to match funds to the account. It should be looking up by RR account if the website can't figure out how to compare a space. So frustrated that I had to log out and use the WRONG first name in order to apply funds which were originally booked with the correct name.
no, the ticket was booked with whatever name YOU typed in. There is no system bug, but there is a bug in your typing ability.
... View more