I was flying from Atlanta to Oakland, through Denver, and ultimately to Orange County. As I boarded the Atlanta flight I realized I needed to change my itinerary, cut short the Oakland leg of my trip and return to Orange County. In Denver, with a short 45 minute layover, Kristi Mueneem (sp ?), on very short notice, rerouted me through Phoenix to Orange County. And believe it or not my checked bags arrived the next morning at my doorstep.
Just Great Service. Thanks Kristi and the lost baggage people for their response.
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