Thursday
4 of us went to the INDY 500 in May 2024 with Southwest out of Norfolk VA. Our original return date was after the race on Sunday PM. Due to a 4 hour rain delay, we needed to reschedule our flight until the next day, Monday. Even though we had been given multiple napkins on our flights boasting NO CHANGE FEES, we were charged $288.00 per ticket just to change our return flight home . ( total round trip tickets were under $400.00 each ) Our conf # was 3UJYPT. I sent a complaint to Southwest, Case # 92138237 and was sent a you can Kiss my A** form letter. Southworst took advantage of thousands of Race Fans and our group will no longer fly Southworst. Enjoy your money Southworst because you will get no more of ours even if it cost more and I will continue to let everyone that I can reach out to, how you treated the race fans that flew with you, Hopefully for the last time. One last thing, the flight attendant's were were the best part of the flights. I commend the flight attendants and CONDEM the Southwest Corporate.
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