Sorry to hear that you have run into this problem.
There's been no data breach. There are millions of RR account holders and there's been no widespread outcry about stolen points.
Peoples' logins get stolen and points get stolen. That's it.
From here on out,complain in writing. That gives you a paper trail, To do so click on"contact us" below, and folow the prompts.
I wish you success in resolving the matter.
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