08-09-2024
12:35 PM
08-09-2024
12:35 PM
@DHardie wrote:
The boarding position is not guaranteed next to yours. I've been waiting on this for the last 36 hours with my latest companion pass. I had early bird check-in and the SW terms per the representative said I didn't have to buy the early bird check-in for my companion that it would automatically apply to my companion and it didn't. So since my companion is my 11 year old daughter, I have wasted my $25 for my early bird check-in and will have to board later with her in the boarding group SW assigned to her. I bought her the early bird check-in for the return flight now that I know.
It should have worked the way you described it - run through the situation with the gate agents and hopefully they can let you board together at the earlier spot.
it should work either way for her or you to have it and the companion or companion pass holder get pulled along in the assignment.
Was everything booked more than 36 hours prior to the flight?
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