Southwaste once had direct flights to/from Tampa and Chicago O'Hare then, all of a sudden they stopped it. I was very disappointed and contacted customer service they explained in a previous announcement that many flight routes to various destinations would be eliminated. The lack of aircraft was one of the reasons. Seriously each time I flew their direct flights they were packed solid and had plenty of standbys. Huge demand.
The alternative is inconvenient Midway, a greater distance from the north and northwestern suburban Chicago. This includes passengers from southern Wisconsin.
Regardless, if they have a couple of gates at terminal 5 at O'Hare, they should reinstate those direct flights and build a presence at O'Hare soon. Otherwise, I will move on to another airline.
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