06-17-2024
08:01 PM
1 Love
Just wanted to chime in here that the “remove the middle name” solution worked for me on a current trip. When we initially checked in for the outbound segment of our trip my wife got her PreCheck but I did not. The gate agent wasn’t able to get the issue resolved.
I opened a chat with TSA and they very quickly got back to me and indicated that my name was being incorrectly submitted for validation — what got submitted to them was “<first_name> <middle_name> <middle_name>”, and this clearly doesn’t work.
While traveling I called SWA and the rep instantly noted that my middle name needed to be removed from the ticket, that fixed the issue and my passes were issued with PreCheck status (it unfortunately didn’t help as my origin was international and MCO doesn’t have pre-check for connecting flights, but the tickets seemed valid).
Shout out to Brent at SWA for so quickly recognizing the issue.
This clearly seems like a bug in the reservation system and needs to be addressed.
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You can’t buy an A List preferred ticket you can buy business select which based on A2 is what he bought buying business select doesn’t come with the perk of sequential boarding numbers
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@dfwskier wrote: @Nitro wrote: SWA really needs an A-list lounge. Many of their terminals are turning into overcrowded choas. Las Vegas and Denver are great examples. This is what they need to add to the perks packaged. With the Companion Pass getting further and further away...airlines with lounge offerings are beginning to look more attractive. Are the other airlnes' lounges more important than no fees to change or cancel a flight, or bags fly free>? As a low cost airline, SW tries to keep costs low. Lounges cost money. Would you trade higher ticket prices for lounges? For me, and maybe for many, the only significant benefit of those you list is no change fees. Bags fly free on any carrier if you get their credit card, and many business travelers utilize only carry-ons anyway. And sadly Southwest fares are no longer automatically lower than other carriers. Often they're only competitive, and in some cases it's possible to fly business class (with all the associated perks) on another carrier for less than a BS fare on Southwest. In general, AT and BS fares are much higher than refundable fares on other carriers. WGA may be cheaper, but many businesses require their employees to purchase fully refundable fares. For me, no change fees is the most significant advantage Southwest has over other carriers, and it's what keeps me choosing them whenever possible. The benefits of the Rapid Rewards program are close second. All that said, it is very unlikely Southwest will ever have their own airport lounges. It's possible they could partner with lounge providers, but even that I very much doubt will ever happen.
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10-30-2017
08:50 PM
Keep in mind that it will not automatically populate to existing reservations after adding it to your account. You'll need to go back and add it to each existing reservation.
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