Definitely set up notifications, because they are life savers! On my latest flight, I had a flight canceled and was stuck overnight in a city I didn't even expect to visit (truly not Southwest's fault; there was a lot of really bad weather and our pilot hit his daily limit for flight hours). I actually got the canceled flight notification on my phone before we got notification in person! It took a while to get a flight rebooked, but the Southwest employees stayed well past the end of their shift to ensure that everyone waiting was taken care of. Everyone I dealt with was friendly and helpful, even providing drinks and snacks while we waited to rebook. It's rare that my travels have any hiccups when I fly Southwest, but when they do, I remember that a) I get two free bags, b) there's no first class to pass on my way to a cramped coach seat, c) snacks and beverages are still free, and d) the flight crews are the most entertaining and fun of any airline I've flown.
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