Southwest Airlines Community

Listen up! Southwest Airlines is giving Customers a reason to pack their headphones!  Starting today, Southwest introduces Beats Music as the newest onboard offering on the Southwest Entertainment Portal on WiFi-enabled aircraft. Beats Music is providing a uniquely curated music experience, giving Customers an opportunity to listen to wide-ranging music programming in pop, rock, country, and other genres to hear fresh new artists and the hottest songs, which are handpicked by Beats Music expert curators. Not sure what to listen to, but feel like Jet-Setting with your BFF to Pop? The Sentence offers a continuous playlist just for you, customized by your response to four questions about location, activity, surroundings, and musical preference. The Sentence playlist onboard Southwest Airlines We launched the new service today with an unveiling of the official Beats Music-decaled Boeing 737-700 aircraft!  A special playlist was made to help celebrate, and that playlist is coming to life today as artists from the playlist will perform live at 35,000 feet on select Southwest flights! Southwest Airlines unveiled its newest specialty plane to celebrate a partnership with Beats Music on Monday, Nov. 3, 2014. / Stephen M. Keller, 2014 The official Beats Music aircraft is planned to depart from Dallas Love Field to Chicago-Midway on flight 732 with Cobra Starship onboard. Customers on this flight will get a Southwest Airlines VIP backstage pass to the most elevated live concert they’ve ever experienced, with an opportunity to meet and receive autographs from the band.  Southwest Airlines also is celebrating with Customers on Flight 1527 with Elephant Revival, flying from Portland to Denver. Beats Music is a music subscription service that combines expert curation with the best technology, so you get music that’s right for you every time. Customers can stream a selection of Beats Music playlists through the Southwest entertainment portal, which is powered by Global Eagle Entertainment Inc. So next time you board a Southwest Airlines WiFi-enabled aircraft, be sure to pack those headphones so you don’t miss a beat at 35,000 feet! ... View more

Once again, Southwest Airlines is introducing a new product to make traveling a little easier for our Customers.  Many of you have told us how important it is to get an early boarding position so you can find that coveted seat without having to watch the clock for your 24-hour window to check in.  Today, I am excited to introduce EarlyBird Check-in - one more way Southwest is providing convenience during your travel experience.  For just $10 (one-way), EarlyBird Check-in Customers will automatically obtain a reserved boarding position before general check-in begins.  You no longer have to worry about checking in for your flight as we will do the work for you to help you get a better boarding position, which of course leads to improved seat selection and earlier access to overhead bin space.    This project is one of many that we have been working on to bring you more options.  The process has been fast and furious, but with the help of several Southwest Teams, we were able to bring this new product to life in just a matter of months.  It started with just an idea on the whiteboard, but quickly went from an idea to a creative concept online that is now EarlyBird Check-in.  The fun part was coming up with the name for the product.  Check out just a few that didn’t make the final cut, and let us know what you might have called the new product.   Shotgun                                                                       Leapfrog Check-in Jet Ahead                                                                    Gimme a Lift First Dibs                                                                    Jump Seat                                                             Of course, we continue to offer Customers our premium Business Select product, which guarantees that you will be one of the first Passengers onboard your flight—with a drink; extra Rapid Rewards credit; and FlyBy Security Lane access (at select airports) as added benefits!  EarlyBird Check-in Customers will begin boarding the plane after our Business Select and Rapid Rewards A-List Customers. For more information about EarlyBird Check-in, visit our web site: http://www.southwest.com/flight/early-bird-retrieve-reservation.html   ... View more