02-04-2018
08:14 PM
So shouldn't your family pay to upgrade? Why should your status insure they get priority boarding?
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11-26-2017
06:25 PM
11-26-2017
06:25 PM
When is Southwest going to fix their glitch on changing flights that were booked with points. Everytime I do this, a message comes up and says: We are unable to secure the price for the flight you selected. Please see above. It's been about 15 times now and counting for the last 3 months. The increase is always to my disadvantage to what is listed on the website. This wastes a lot of my time because then I have to call in and have southwest do it instead of myself. Please southwest -- get this fixed. Maria
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11-26-2017
06:19 PM
I am having the same problems with changing companion fare and also rebooking a different flight. It's been the last 3 months and everytime the points say this amount and when you go to make the change, a message comes up and says " We are unable to secure the price for the flight you selected and the points are higher than what is listed. Usually anywhere from 40 - 100 points which is not fare and I have to call in everytime for them to fix it. Most of the reservation people know of the problem and say they are working on it, but it's been 3 months. I love Southwest, but please get this fixed!!!!! Maria
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