Southwest Airlines Community

If SW won't let me check bags early then leash they could do is have seats besides the floor to sit and wait. We had a pile 9f bags and equipment from camp that we didn't want to further haul around so we sat on the floor waiting to get our bag tags BC you should arrive at the airport early (or like us got done with camp & arrived at the airport early) but don't expect help early. I think its a bad policy. Thank goodness we weren't stuck waiting in ATL like security lines. The baggage lady was rude too.  ... View more

I have been trying to get in contact with Southwest as I was part of the power outage delays that landed me without hotel accommodations stranded in Nashville airport after two canceled flights.  It took me over 24 hours to get home from the east to orange county CA. The manager at the desk in Nashville said to call your line and I've tried 5 times since then to no avail. I spoke with someone in claims support who told me to comment on this forum for faster service ( which is ridiculous).    1400 flights were grounded so I understand there is a lot of frustrated people that want refunds. That being said, I caught the worst of it by far as I was canceled twice, and displaced from two airports. I never received any money as refund.  Apparently there was some email sent about refunds however my email address listed on my account is from college that I no longer use ( which was just updated to my current one). I would have expected that any communication would have been sent to the address I booked the reservations with but perhaps not.    In summary, I expect to be followed up with.  I missed a whole day of work due to the power outage.  Things happen but I need Southwest to reimburse me for the time missed in a big way.    Thanks,  Sean  ... View more

@DancingDavidE wrote: @chgoflyer wrote: Personally, I never recline in coach (or on Southwest) unless there's no one behind me. Even then, I don't find the reclined position to be much more comfortable than non-reclined. I have my laptop crunched (luckily not permanently damaged -- yet) multiple times by people who slam their seatback back with no warning. As much as I hate the latest Southwest seats (slimline, in Max and some 800s) at least they've limited the range of recline. (One silver lining at least.)  😉 I don't prefer reclining most times either, and happy to let the person behind me keep their airspace/trayspace.     I can't remember the last time I reclined my seat and personally don't see a need for it. The difference between the fully upright and fully reclined position really isn't that noticeable to me. Now that tray tables are used primarily for laptops instead of Coke and peanuts, the airlines would be smart to reduce or eliminate recline all together. On the flip side, I'm a tall guy and when I fly Economy on other airlines, my knees are planted firmly against the seat in front of me thanks to the less-than-adequate seat pitch other airlines get away with. Whoever sits in front of me isn't able to recline whether they want to or not. That doesn't happen on Southwest, thankfully. ... View more

one thing I have noticed it that you book the primary and it will take a few minutes for the trip to show up so that you can enter the compantion , it seems to help to log out and log in .     To check in together I get 2 browsers or 2 computers with the primary and the compaion on each one . Hit the check in at the exact same second and you are likely to get sequential numbers . ... View more