2 hours ago
Folks use of the words , "All the time" and "Frequently" are pretty subjective on this and other forums.
my 2 cents, Safe travels
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2 hours ago
This may not entirely obliterate Jetway Jesus, but it will put a "hurting" on him.
Having to pay to receive the benefit that others, (Honest people), either pay for or have earned through frequent flying will cause most scammers to melt back in to the lines where they should have been waiting in anyways
Halleluiah!
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Thursday
Thursday
I've posted this previously, but SWA can ask for the "reason" to pre-board it's stated right here on the DOT web site Pre-Boarding Notice Final:
chrome-extension://efaidnbmnnnibpcajpcglclefindmkaj/https://www.transportation.gov/sites/dot.gov/files/docs/Preboarding%20Notice%20Final_0.pdf
"In the revised final rule published on May 13, 2008, the Department expanded the preboarding requirement to cover not only people who need a specific seat assignment or who need to stow their personal folding wheelchairs, but also to cover passengers that “need additional time or assistance to board, stow accessibility equipment, or be seated.” For a passenger to be entitled to preboarding, that passenger must self-identify at the gate as being a person with a disability that needs to preboard for one of the above-listed reasons."
Southwest can ask for the reason- then they need to shut up and if the potential pre-boarder cannot articulate one of the "above listed reasons", Then Get back in Line.
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Ultimately whether you stay with SWA has got to be your decision based on benefits you perceive you receive.
For Me, personally, The primary benefit is about the # of non-stop direct flights that are available from my home airport. I can literally travel anywhere I need to for business, domestically, without changing planes or making a connection.
That's about it and that's what is important to me.
The clownish abuse of the boarding process is a problem, but as long as I have status I'll live with it.
Weigh the scales for yourself and safe travels
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2 weeks ago
2 weeks ago
Anytime and Business Select Fares are fully refundable, cash back in pocket......
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Believe the OP likely just used their Rapid Reward Account, (not points), to purchase the ticket for their daughter. If the fare was the cheapest "non-refundable" WGA Fare, the credit automatically stays in the passenger's name not the purchaser's name.
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2 weeks ago
2 weeks ago
I have Always found it a good idea to book the 2nd person's ticket now, (use points), then switch them to my companion when the CP is issued for the next year. Peace of mind in the event the flight is sold out.
Safe travels
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4 weeks ago
4 weeks ago
Believe that was a Chase Offer, so ultimately Chase must issue the extra points. Contact Chase directly?
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05-07-2024
03:30 PM
I'm NO battery expert but if it's a lithium battery, the battery will need to removed and stowed in the cabin. The scooter rides with the bags below. Either way you will want to make sure you are thoroughly familiar with both disconnection, removal, and replacement of the batteries in your unit. Otherwise you'll be depending on some one else to perform this task and if it ends up broken....well good luck.
Safe Travels
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Is it doable? Absolutely, they would not sell it unless that was the case.
Is it practical? Not really, SWA international flights usually start boarding 45 minutes before departure.
Schedule a longer lay over for peace of mind if you can.
btw, I did a quick search and all the connecting flights I saw to Nassau from BWI via MCO had 4 to 5 hour lay overs. Not sure when you are flying but you may want to double check your itinerary
Safe travels
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05-07-2024
02:50 PM
Price has more than doubled for my trip in January since I booked it on April 25th.
It really depends on where and when you are going
Safe travels
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I had a similar issue with my Companion this past winter, in Jan. (I'm A-list Preferred, booked our flight 6+ months before, On points, Converted her to Companion when I re-earned my CP for 2024 in Sept.), Out bound flight on check-in, I got assigned A-20 something. she got B-30ish.
No explanation, obviously not sequential, and no changes made to the reservation for at least 3 months before the actual flight. I just used one of the annual 4 upgraded boarding credits I get on my CC and she boarded like A-3.
(We are not a seat savers, "be part of the solution NOT part of the problem" is my motto.)
SWA agent could not provide any reasoning why the sequential boarding #'s did not happen.
On the Return flight, we got a sequential boarding #'s.
Long story short, Sequential boarding usually occurs BUT may not always.
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The effects of Losing Money and Boeing's delays on 737 deliveries.
Will miss them flying out of Bush, Hobby is a dump and in a bad area
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04-25-2024
07:39 AM
04-25-2024
07:39 AM
Just booked some personal travel with points this morning, did not see the option, BUT I did not need to apply any cash to complete the transaction. (had plenty of points so just paid the fees like always)
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FWIW-Isn't Southwest already basically doing this with their tiered Fare Structure?
Basic Current Boarding Order(My perception/understanding of it)
-Business Select= A-1 to A-15
-(A-list Preferred and A-List)=A-16 and on
-Anytime Fare= Automatic EBCI
-WGA+=Board After or buy EBCI
-WGA= Board Last or buy EBCI
The problems are:
-Those who Scam the Pre-boarding Process, either through fraud or being allowed to bring more than one support person.
-Individuals/Families buying WGA Fares and expecting Business Select Fare Boarding, because they are Special and Rules do not apply to them.
-Seat Savers, (all Seat Savers.)
My 2 cents, changing the process won't fix the problems listed above.
My Solution: Fix the problems by simply applying the existing policies of both SWA and the FAA for boarding.
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If you require crutches to be mobile, you will need to "stow these medical devices" in the overhead when you board. This would be a legit reason to pre-board.
Safe Travels
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03-15-2024
01:38 PM
3 Loves
Really refreshing to see some one concerned about the safety of their child while flying. Kuddos to you and have a safe trip!
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Bummer you had issues, that being said not alot of specific info is provided in your post
When was the flight, March 10th? no date is provided?
Was the baggage on the belt or at lost luggage, I mean if the SWA rep picked up the bag off the belt isn't a legit question for them to ask? Again, no details provided?
Since this a customer to customer forum you might want to contact SWA direct. (And provide specific details with dates, times, and names.
Vagueness won't get you very far.
Safe travels
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03-06-2024
12:56 PM
03-06-2024
12:56 PM
Definitely a Chase issue. It's a benefit/credit offered by Chase NOT by Southwest.
I would seriously doubt a Chase rep on the phone, has any idea what you have used or have not used in terms that type of credit in the last month much less the last 12 months. Only that your card gets you "4 credits per year."
BTW- Had to use one of my 4 upgrades recently because my Companion did not get sequential boarding. credit came through, funny part I also got a statement credit because I added the 5% off Southwest the "Chase Offers." $50 charge minus the $50.00 credit, minus $2.50. I made $2.50 on the boarding snafu.
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BTW posting pictures of folks on Forums is not cool
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The answer is right in the guidance memo from the Gov't:
https://www.transportation.gov/sites/dot.gov/files/docs/Preboarding%20Notice%20Final_0.pdf
"In the revised final rule published on May 13, 2008, the Department expanded the preboarding requirement to cover not only people who need a specific seat assignment or who need to stow their personal folding wheelchairs, but also to cover passengers that “need additional time or assistance to board, stow accessibility equipment, or be seated.” For a passenger to be entitled to preboarding, that passenger must self-identify at the gate as being a person with a disability that needs to preboard for one of the above-listed reasons."
Pre-boarders may be asked to provide "one of the above-listed reasons" All gate agents need to do is ask the question appropriately without violating HIPPA and not prompt or provide the valid reasons. If the potential pre-boarder don't know the reason they need to pre-board they don't pre-board. Pretty simple.
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Since this runs through Chase as a partnership. You are completely at the mercy of Chase. I would not base my travel decision making on having the CP in hand until I actually had the CP in hand.
Good luck
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Wow, I can understand your frustration, but that being said. Claims of mismanagement and racism on your part are a bit of a stretch. I hate to be a Fanboy but your statements are just not true.
Southwest is pretty clear about their boarding process. Your ignorance of their boarding process is not mismanagement. You agreed to their contract of carriage and their boarding process when you purchased your tickets. Saying you were "given the C group 22 boarding" omits a lot of detail, but you clearly state you were the last people to board the plane. Last on the plane equals last choice seats on Southwest, it is that simple. This for better or worse is ignorance on your part.
Claiming racism, "maybe they help white people for sure"? This is really over the top and just more evidence of ignorance on your part of the boarding process you agreed to when you purchased your tickets.
It has been my experience that Southwest has a very diverse Clientele and Flight Attendants. (Could they have more diversity in the cockpit, absolutely.) They are not Racists.
You are NOT special (specifically you were not entitled to special seating arrangements at the expense of those who boarded before you.)
You were NOT targeted because of race, (you were simply the last to board.)
Please when you travel in the future read and understand what you agree to when you purchase your airline tickets.
Safe Travels
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Boarding with 6 year old? yes, you are eligible for Family Boarding after group A and before group B.
Are you Guaranteed to sit together? well actually NO, but it highly likely there will be seats together, and I can't imagine you will have an issue.
I wish you safe travels
That being said, prefacing your post with the intention to buy the Cheapest ticket and expecting a guarantee of sitting together seems like a bit of an oxymoron.
Seriously, it's like buying ground beef and expecting filet mignon.
If you purchased the "cheapest ticket" on ANY other airline you would be SOL.
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01-24-2024
12:50 PM
01-24-2024
12:50 PM
What was your specific reason to pre-board? (Not interested in your disability and Please do not share it.)
Just what pre-boarding "need" did you have? need help sitting? stow medical device? extra time?
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What they say is, "if you do not have an "A" group boarding position, as an A-list/A-List Preferred flyer you may board after group A before group B." Your boarding pass must identify you as "A-list"
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Please share your frustrations with Southwest directly, by clicking on the contact us link at the bottom of the page.
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01-12-2024
06:53 AM
01-12-2024
06:53 AM
As noted this a customer to customer forum, but if demand for Delta to fly in is only 2 flights a day into this airport/region, it does not really sound like there is enough demand?
As a business, at least for myself, we've historically opened locations based on 3 criteria:
-Density of opportunities- is there enough work there?
-Network Integration- How will it fit into other current operational locations we operate?
-Competition- what is the competitive environment?
I doubt Corning/Ithaca fit any of these criteria much less all 3, but that's just me
Either way contact SWA directly and have safe travels
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01-04-2024
07:47 AM
01-04-2024
07:47 AM
Islip still has non stops to PBI and FLL. If the seats aren't full they change the schedules.
Safe travels
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