You’ll also lose the transferability from WGA+ but if you fly often then you probably don’t worry about using travel credits either.
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Wednesday
Wednesday
I don't have it on me but search this forum for Scottsboro where I left a number there that you can call. They don't answer the phone, leave a detailed message describing your item and that you can see it online and ping it with your call back.
Otherwise make sure your lost and round report is as detailed as possible with serial numbers if possible for them to make a match.
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Wednesday
Wednesday
@5280Av8r wrote:
It's still somewhat of a win because Southwest used to not offer overnight connections so that fact that they are now is an improvement. Though some may say otherwise because you have to sleep at the airport.
Some of these I’d still get a room for four or five hours of sleep as long as it would be enough time in the a.m. to get back through security. Since there should be local originating passengers it should be fine to leave and come back. But it is progress, they did at least announce the red eyes so we’ll see how long it takes to implement and on what routes they do it.
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Tuesday
Tuesday
@bec102896 wrote:
I thought the credit cards came with free upgraded boarding several per year depending on the card you have. You charge it to your card then you get a statement credit for it
There is still a tier that doesn’t include it, I forget the names of the card tiers.
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Tuesday
Tuesday
@Dcsqueen wrote:
The lack of assigned seating is stupid. I heard they're changing this policy finally! As a recommendation, besides assigned seating, they should assign sections, such as, assigning the back of the plane to "C", then load the plane from "C" to "B" to "A". This would allow people to put their overhead in without disturbing people trying to get in. This would ensure on time departure. I don't understand why it took years for Southwest to figure this out.
Also Mexican airplanes have doors in the front and the back of the plane and this makes boarding and deplaning great as well. Perhaps Southwest can get these kind of planes also.
The 737’s do have doors in both front and rear. A few airports like LGB and BUR do use boarding from both doors.
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If the flight was canceled and you didn’t fly, then this is your chance to request a refund as well, if you prefer it instead of travel credit.
Not a big deal if you are flying frequently, just FYI.
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@tgsa01 wrote:
Will arrive from Tokyo on ANA at O'Hare early next month and need to check in my suitcases on Southwest for Tampa. Is there a Southwest check in area straight after Immigration and Customs? Cannot do bag drop off as two separate tickets.
If you can confirm that ANA will deplane in Terminal 5 then the Southwest counter is also in Terminal 5 you’ll just have to make your way upstairs to the ticket desk.
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Luckily Southwest is in the ORD International Terminal 5 so it will just be taking the bags from CBP downstairs to Southwest’s ticket counter upstairs.
Preclearance would complicate the situation actually since then the United flight will come to Terminal 1 instead of T5. I’d check the current flights to see where they are landing.
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2 weeks ago
2 weeks ago
@dfwskier wrote:
@DancingDavidE wrote:
@mhdavenport wrote:
How in the world are there no direct flights out of LAX into OKC when there are from LAX -> Kansas City? How can I escalate this to become a possibility? Really hate flying American in general but that's the only nonstop option for this route that I travel maybe 10+ times a year.
Use the “Contact Us” to submit a suggestion.
The problem that Southwest has is that it is short of planes: courtesy Boeing's inability to actually ship the new planes it has committed to ship. Until that changes, any new routes are highly unlikely. Instead SW has been cutting cities to cope with the shortage.
Actually I'm looking at some additional data and LAX and MCI are actually pretty similar in number of passenger and flights, but a huge difference in number of destinations, the capacity at LAX is used up on some "regular" routes compared to Kansas City going to a few more other cities. LAX is tied for least number of city connections among the top 20 busiest Southwest airports.
Kansas City however is the lowest total number of flights available of the top 20.
List of Southwest Airlines destinations - Wikipedia
Sorted for connecting cities:
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@Artanis wrote:
SoCal: I forgot to say I hope you know how much everyone here appreciates the time and effort you put into assembling your great post along with all of the insightful comments. We can see that it took a lot of time and effort on your part. Thanks.
I wish I could click the "love" button ten times, I love the trip reports.
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@mhdavenport wrote:
How in the world are there no direct flights out of LAX into OKC when there are from LAX -> Kansas City? How can I escalate this to become a possibility? Really hate flying American in general but that's the only nonstop option for this route that I travel maybe 10+ times a year.
Use the “Contact Us” to submit a suggestion.
Southwest has had a big presence at MCI for a long time, it’s a little further east to serve as a sort of hub, which TWA had originally planned and then moved to St. Louis.
OKC airport isn’t common for connections, MCI has about 4x the passenger traffic.
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2 weeks ago
2 weeks ago
@willjoh wrote:
I fly on the 17th of June. It had a longer layover when I booked but I just received an email from SW saying the times changed and made the layover shorter. All flights on that date are booked. I guess I'll just have to pray there are no delays and make a run for it. Assuming it's in the same terminal, it shouldn't be too bad.
Can you standby to an earlier flight at BWI?
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@DancingDavidE wrote:
@SoCalFlyer97 wrote:
@willjoh wrote:
Hello, I have a flight from BWI to Nassau, Bahamas with a 50 minute layover at Orlando (MCO). I've tried to search all over Google to see if that's enough time. It seems like it's enough as long as I don't have to go to another terminal. Are all Southwest flights in the same terminal at MCO including international flights?
It seems like MCO has a separate terminal for international flights (Terminal C) while Southwest is in Terminal A.
Greetings!
@DancingDavidE should be able to confirm the SW Terminal A layout specifically for MCO but I assume that all departing Southwest flights and domestic SW arrivals occur in the same Terminal A. However, an international arrival that did not have pre-clearance would likely dock at a separate gate area at the appropriate International Arrivals Terminal C that feeds into the CBP Border Inspection Station. Since you're connecting from a domestic arrival to an international departure, I assume this would take place at SW Terminal A.
Regarding layover, the general advice is allowing at least an hour buffer for domestic flights and a two-hour layover time for connections to international flights. I would give myself a larger buffer if the international connection in question was the only outbound flight of the day to the international destination in case of an excessive delay. This can help assure a much more comfortable and stress-free journey than booking a trip with a very tight connection.
Southwest is A-side is easier remembered as the gates 100-129 - there are four quadrants with gates and Southwest has all or most of one of those pods. As long as the two flights are in the 100-129 you will be pretty quick although a short walk between the two branches roughly half of the gates per each.
My only concern was that there was some expansion to the 90’s gates for east coast destinations but I don’t see any listing of that now, maybe it was temporary. If it was - still doable to catch the people mover DO NOT LEAVE SECURITY and head to the other tram. But most likely it will be a short walk within the 100-129 pod.
A and B are the two sides of the terminal - assuming all goes well you won’t be in that part of the airport at all.
Bahamas is pre-clearance so on the way back smooth sailing as you’ll go through customs in Nassau and use the regular MCO terminal as a domestic passenger.
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@SoCalFlyer97 wrote:
@willjoh wrote:
Hello, I have a flight from BWI to Nassau, Bahamas with a 50 minute layover at Orlando (MCO). I've tried to search all over Google to see if that's enough time. It seems like it's enough as long as I don't have to go to another terminal. Are all Southwest flights in the same terminal at MCO including international flights?
It seems like MCO has a separate terminal for international flights (Terminal C) while Southwest is in Terminal A.
Greetings!
@DancingDavidE should be able to confirm the SW Terminal A layout specifically for MCO but I assume that all departing Southwest flights and domestic SW arrivals occur in the same Terminal A. However, an international arrival that did not have pre-clearance would likely dock at a separate gate area at the appropriate International Arrivals Terminal C that feeds into the CBP Border Inspection Station. Since you're connecting from a domestic arrival to an international departure, I assume this would take place at SW Terminal A.
Regarding layover, the general advice is allowing at least an hour buffer for domestic flights and a two-hour layover time for connections to international flights. I would give myself a larger buffer if the international connection in question was the only outbound flight of the day to the international destination in case of an excessive delay. This can help assure a much more comfortable and stress-free journey than booking a trip with a very tight connection.
Southwest is A-side is easier remembered as the gates 100-129 - there are four quadrants with gates and Southwest has all or most of one of those pods. As long as the two flights are in the 100-129 you will be pretty quick although a short walk between the two branches roughly half of the gates per each.
My only concern was that there was some expansion to the 90’s gates for east coast destinations but I don’t see any listing of that now, maybe it was temporary. If it was - still doable to catch the people mover DO NOT LEAVE SECURITY and head to the other tram. But most likely it will be a short walk within the 100-129 pod.
A and B are the two sides of the terminal - assuming all goes well you won’t be in that part of the airport at all.
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2 weeks ago
2 weeks ago
Also wanted to follow up on this thread - the gate agent at DEN this weekend announced "two adults per family" for the family boarding, so that's an interesting variation on the theme that at this gate it wouldn't be two adults per kid.
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@bballflyer wrote:
I do try to get on single reservation when I can but do agree about linking an entire party; I frequently purchase different fare types for family members (dollars, points, IWG bs IWG+) and you can only link the minors, I have sent many requests to SW to be able to either book different fare types on one reservation or to link reservations other than minors
Yes, would love this capability, the idea for us is booking mine with cash, wife with companion, and then kids with points. But we end up with three confirmation numbers in that scenario and now that my oldest child is out of the family boarding range she'll have to start being on the same reservation with me to get sequential. Then wife and little guy can follow up at Family Boarding.
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2 weeks ago
@ZevSupport wrote:
Looks awesome! Where'd ya go?
The tower and terminal building are Orlando
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@N82EZ wrote:
This has happened three times to me now and am compelled to write. On 4/27 I flew from KDEN to KAUS. I went to the Flyby Lane of the ticket counter where there was nobody and was invited in. I had to step up to the kiosk and enter my RR number, print my bag tags, peel and stick them on to my bags and load them on to the belt "wheels first and flat on the belt" The agent never touched the tag or the bag.... WTH is Priority or even special with that!? I call KDEN the laziest Flyby Lane in the system. KAUS, KBUR,KLAX, KSMF, or KLAS are not like that. How do they think they are that "special" and accommodating to Southwest's highest held passengers? (B.S., A-L preferred and A-List)
Was the line shorter? That's the main benefit.
If there were no lines at that time of day, then good for you (and everyone else too).
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@CupCrusher40 wrote:
learned
Yes, I saw that this weekend as well. I think it was there before, although I avoid the kiosk if possible.
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@Keishawashingto wrote:
It’s not there. I called southwest and they said this is a known error. They don’t have a record of the flight
There's no known error of them receiving money and not issuing a flight.
There is some other detail not yet mentioned or to be discovered - were you using Paypal or one of the non-credit card payment options?
Otherwise if they have the money then there would be a ticket in someone's name waiting to be claimed, and a receipt sent to some email address even if was supposed to be yours but got entered incorrectly.
If the issue with the payment was that they seemed to take it, then it didn't complete and you'll get the money back you won't have a ticket, you'll need to re-purchase.
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2 weeks ago
2 weeks ago
@k5hdu45 wrote:
My wife and I are redoing our will and wonder how SWA handles the miles that we accumulate ? The account is in my name, and if I pass, do the miles transfer to my wife ? If we both pass, can the miles transfer to my children ? What is SWA policy ?
The account can continue to book travel with the points for the survivors as long as it is active and has credentials to log in. I don't know the official policy.
But my main suggestion would be if this is a significant amount of points is to start using them for the family members now.
And just for reference at the estimated value $0.015/point you'd need over 300,000 points to be worth $5,000 in the estate. Transferring the points at $0.01/point fee would be $3,000 cash that someone would have to pay to make the transfer. I don't believe it can be deducted from the value of the points themselves. So leaving someone $5,000 worth of points would cost that person $3,000 out of pocket.
Besides the transition you are describing (hopefully a long time from now) there is only the chance to lose the credentials, have a fraud issue, conflict over who is using them in what quantities, and the points generally devalue over time.
There are only a few opportunities for redeeming a big amount of points at once for special events otherwise it will be thousands or tens of thousands of points at a time for flights, or tens of thousands of points at a time for other redemptions.
Start taking those trips with the family now.
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@bballflyer wrote:
So for example if you earn the $4k by May 12th, but your statement closes on May 31st, you would likely see it in your account on Jun 1 or 2nd.
I don't recall though, did this promotion have a specific time period for companion pass? I recall some promotions the companion pass was only good for specific months. If this is the case you may not see companion pass until that time period, I have not had experience with this situation so someone else may be able to advise you better.
There is also usually a time limit to earn the $4k spending which might be three months? So earning it cumulatively in either one, two, or three months for example.
Usually you would get a confirmation email "you've made it" or something to that effect, but the pass itself won't show up until the specified period. If that was immediately then it would be there to nominate a companion, if it was July for example the pass won't show up in your account until 7/1 at midnight:01. This can be a little inconvenient if you are flying later in the day 7/1 but book your ticket now and add the companion then.
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3 weeks ago
3 weeks ago
@SWAsince98 wrote:
An interesting scenario that taught me a lesson but may be helpful to others going forward. I recently booked a Wanna Get Away fare with points and added my wife as my Companion. I thought that if I added Early Bird we would be placed together in the boarding process. On the outbound flight it worked perfectly with A29 and A30 assigned. However on the return I also had Early Bird and checked in about 22 hours before our flight to check our boarding position and I was A44 and she was B48 so we had 60+ people between us. Since she and I always take a window and center seat this wasn't an issue but still slightly disappointing and I was surprised that it worked for one leg and not the other.
It is supposed to work the way you described it for your first trip, and regardless of EBCI, and fare type except that we know it doesn't work for Business Select fares only.
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3 weeks ago
3 weeks ago
This is a customer to customer forum - unless you know the person you are trying to reach is active on here you should try other methods.
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3 weeks ago
3 weeks ago
@SWAsince98 wrote:
Thanks for the responses so far. I think I'll just skip the Early Bird charge and check us both in (with separate confirmations - ugh) precisely at 24h before departure and get boarding positions closer to each other. A little more work but saves us some money and hassle!
Was it early bird for both tickets or just yours?
This normally works with A-list so I don't know why it didn't work for EBCI which should also be assigned at T-36.
I don't agree that you would have bumped up due to someone canceling - once you got your assignment at T-36 that should have been it - someone lucky checking in at T-24 would have gotten the abandoned position.
I did have an issue when I called to have the companion pass added vs when I had self-serviced it online. The clue was that although the companion can sign in and see their ticket, the companion ticket doesn't show up on the A-listers ticket so the association gets split somehow. If you ever notice that the companion isn't showing on the CP holder's ticket, assume you won't get sequential boarding.
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3 weeks ago
3 weeks ago
@Njflyaway wrote:
Is error 404611301 related to this? My flight isn't until the end of this month and I have early bird so it's probably not an issue but I had been wanting to see if I can print my tickets. I like to avoid the check in counter because we don't check bags, but my partner refuses to use apps/mobile tickets so I wanted to print the tickets.
Is 404611301 just because I'm checking in early?
Generally, I would say yes - there's nothing to print until T-24 hours prior to your flight.
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3 weeks ago
3 weeks ago
@Munsingerjc wrote:
Hey there! Yes definitely. I have a bag in similar size and it fits perfectly! As long as you don't overstuff it, you should be fine, but you can also travel rest assured that in case it doesn't fit, you can always opt to use it as your free carry on that goes above you. Every passenger gets 2 free checked bags, 1 free carry on, and 1 free personal. So there is lots of ways to get that bag on your plane but it should most definitely fit under the seat in front of you! I hope I answered your question!
Travel Agent, Homebase DEN, Frequent traveler to the west coast.
Good point, if this is your only carry-on item then you should be good either way, subject to bin space being available.
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@friday713 wrote:
Hi everybody!
So I am flying in August and I am aware of the new policy regarding personal items. I haven't flown since before covid. The bag that I like and am considering getting is 16.53x6.3x10.63. Would this fit in the space under a seat if I don't stuff the bag completely?
Travelpro luggage says for Southwest:
Southwest Airlines
18.5 x 13.5 x 8.5 inches
...so potentially yes, it would go on its side.
If you have a link to the bag it might help get a visual on it. Basically purses and normal size backpacks will be fine in most cases.
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3 weeks ago
3 weeks ago
I'd go ahead and start a new thread for it in case some people don't read the replies to this older thread.
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@DPT wrote:
Does Southwest have plans to add flights to Laramie Wyoming? I love flying Southwest and I am really not happy that I am going to be forced to fly United to visit our granddaughter at college, even if it means a layover in Denver. I know other parents and family have expressed the same. Please consider this.
I rented a car in DEN to visit both Cheyenne and Laramie on separate work trips.
You can also look for changing airlines in DEN depending how much luggage you have this might work.
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