Southwest Airlines Community

The effects of Losing Money and Boeing's delays on 737 deliveries. Will miss them flying out of Bush, Hobby is a dump and in a bad area  ... View more

Just booked some personal travel with points this morning, did not see the option, BUT I did not need to apply any cash to complete the transaction. (had plenty of points so just paid the fees like always) ... View more

FWIW-Isn't Southwest already basically doing this with their tiered Fare Structure? Basic Current Boarding Order(My perception/understanding of it) -Business Select= A-1 to A-15 -(A-list Preferred and A-List)=A-16 and on -Anytime Fare= Automatic EBCI -WGA+=Board After or buy EBCI  -WGA= Board Last or buy EBCI The problems are: -Those who Scam the Pre-boarding Process, either through fraud or being allowed to bring more than one support person. -Individuals/Families buying WGA Fares and expecting Business Select Fare Boarding, because they are Special and Rules do not apply to them. -Seat Savers, (all Seat Savers.)   My 2 cents, changing the process won't fix the problems listed above. My Solution: Fix the problems by simply applying the existing policies of both SWA and the FAA for boarding. ... View more

If you require crutches to be mobile, you will need to "stow these medical devices" in the overhead when you board. This would be a legit reason to pre-board. Safe Travels  ... View more

Makes sense, thanks for sharing! ... View more

Really refreshing to see some one concerned about the safety of their child while flying. Kuddos to you and have a safe trip! ... View more

Bummer you had issues, that being said not alot of specific info is provided in your post When was the flight, March 10th? no date is provided? Was the baggage on the belt or at lost luggage, I mean if the SWA rep picked up the bag off the belt isn't a legit question for them to ask? Again, no details provided?  Since this a customer to customer forum you might want to contact SWA direct. (And provide specific details with dates, times, and names. Vagueness won't get you very far. Safe travels ... View more

Definitely a Chase issue. It's a benefit/credit offered by Chase NOT by Southwest. I would seriously doubt a Chase rep on the phone, has any idea what you have used or have not used in terms that type of credit in the last month much less the last 12 months. Only that your card gets you "4 credits per year."    BTW- Had to use one of my 4 upgrades recently because my Companion did not get sequential boarding. credit came through, funny part I also got a statement credit because I added the 5% off Southwest the "Chase Offers." $50 charge minus the $50.00 credit, minus $2.50. I made $2.50 on the boarding snafu. ... View more

BTW posting pictures of folks on Forums is not cool ... View more

Since this runs through Chase as a partnership. You are completely at the mercy of Chase. I would not base my travel decision making on having the CP in hand until I actually had the CP in hand. Good luck  ... View more

Wow, I can understand your frustration, but that being said. Claims of mismanagement and racism on your part are a bit of a stretch. I hate to be a Fanboy but your statements are just not true. Southwest is pretty clear about their boarding process. Your ignorance of their boarding process is not mismanagement. You agreed to their contract of carriage and their boarding process when you purchased your tickets. Saying you were "given the C group 22 boarding" omits a lot of detail, but you clearly state you were the last people to board the plane. Last on the plane equals last choice seats on Southwest, it is that simple. This for better or worse is ignorance on your part.   Claiming racism, "maybe they help white people for sure"? This is really over the top and just more evidence of ignorance on your part of the boarding process you agreed to when you purchased your tickets. It has been my experience that Southwest has a very diverse Clientele and Flight Attendants. (Could they have more diversity in the cockpit, absolutely.) They are not Racists.   You are NOT special (specifically you were not entitled to special seating arrangements at the expense of those who boarded before you.) You were NOT targeted because of race, (you were simply the last to board.)   Please when you travel in the future read and understand what you agree to when you purchase your airline tickets. Safe Travels ... View more

Boarding with 6 year old? yes, you are eligible for Family Boarding after group A and before group B. Are you Guaranteed to sit together? well actually NO, but it highly likely there will be seats together, and I can't imagine you will have an issue. I wish you safe travels    That being said, prefacing your post with the intention to buy the Cheapest ticket and expecting a guarantee of sitting together seems like a bit of an oxymoron. Seriously, it's like buying ground beef and expecting filet mignon. If you purchased the "cheapest ticket" on ANY other airline you would be SOL. ... View more

What was your specific reason to pre-board? (Not interested in your disability and Please do not share it.) Just what pre-boarding "need" did you have? need help sitting? stow medical device? extra time? ... View more

Please share your frustrations with Southwest directly, by clicking on the contact us link at the bottom of the page. ... View more

As noted this a customer to customer forum, but if demand for Delta to fly in is only 2 flights a day into this airport/region, it does not really sound like there is enough demand? As a business, at least for myself, we've historically opened locations based on 3 criteria: -Density of opportunities- is there enough work there? -Network Integration- How will it fit into other current operational locations we operate? -Competition- what is the competitive environment? I doubt Corning/Ithaca fit any of these criteria much less all 3, but that's just me   Either way contact SWA directly and have safe travels ... View more

Islip still has non stops to PBI and FLL. If the seats aren't full they change the schedules.  Safe travels ... View more

It's all about personal experience. As you noted by saying, in "my" experience. In my experience they have delivered services as promised and when there have been issues have resolved them equitably. Pretty simple.  Safe Travels ... View more

Terminology just does quite make sense here, as others have noted. Companion Pass holders don't just get, "A-list" status. So there is no way to be,   "pleasantly surprised to see that we had achieved A-List status." You may have achieved A-List, but your companion's status is not connected to your frequent flyer status. (he just gets sequential boarding with you)   Safe Travels ... View more

Could you share your definition of "Priority" Boarding relative to Southwest? Thanks in advance ... View more

Please look in the mirror to find the culprit who caused this "problem." ... View more

Posted on Reddit as well, much kinder responses here, but in the end, you really need to look in the mirror to find the party who created the "problem" (Hint it was not SWA.) ... View more

This is basically Skiplagging and it is frowned upon by airlines to the point that individuals who regularly do this are often banned from said airline's reward programs. So even though it sounds like your intentions were not to defraud the airline, since you told them you were exiting your flight itinerary "midway," your decision did fit the description of skiplagging. There are websites that encourage this deceptive practice as way to save money. It is unfortunate that your honesty lost you points. Kudos to you for being honest. If you had the name of the SWA representative you notified of your intentions to leave the flight maybe there might be some recourse? Safe Travels ... View more

If you actually buy/upgrade to the Business Select Fare that does not count. At the 24 hour mark prior to the flight SWA starts selling "upgraded" boarding, which is the remaining unsold Business Select Slots. Those slots are eligible for the free upgrades on the CC, which will show as statement credits on your next statement. ... View more

They jacked some fare prices after Tuesday last week.  So 30% off the raised price yielded about 5% of for me this morning on an eligible flight. Better than zero savings, just nothing close to 30% Safe Travels  ... View more

Got a link? I have not received the offer, wonder if it is targeted only. I have earned CP annually for last 5 or 6 years and certainly would not mind the "bonus points" to start for next year.....  ... View more

Senior discounts on domestic airlines are basically the cheaper fares offered on "Off Travel" days, since typically retired folks are not limited to traveling around work/PTO schedules. Safe Travels ... View more