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SWA boarding is a free for all. There are no reserved seats. You don't know where you will be sitting or whether or not there will be enough empty seats for you to can sit with others in your party, family, kids, co-workers, whatever.
But you know this up front. Before you bought your tickets right?
Why then come here and complain?
If you need to sit in a certain seat or next to certain people why would you buy a ticket on an airline that doesn't allow you to reserve seats in advance?
Enough with the complaints about seating.
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I couldnt have said it better myself.
If you don't like the product, why buy it?
It's like buying a car with a record of bad gas mileage, and then complaining about the bad gas mileage.
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SWA boarding is a free for all. There are no reserved seats. (Except when people save seats or people fake disability to board early or have an eBay approved ESA)
You don't know where you will be sitting or whether or not there will be enough empty seats for you to can sit with others in your party, family, kids, co-workers, whatever.
But you know this up front. Before you bought your tickets right? (and your point is?)
Why then come here and complain? (Because SWA monetizes their boarding order with BS premium pricing, A1-15 at-gate purchase, Earlybird, A-list benefits etc. that people DO value and buy because they want to sit together with others in their party, family kids, co-workers, whatever)
If you need to sit in a certain seat or next to certain people why would you buy a ticket on an airline that doesn't allow you to reserve seats in advance? (Because we ALL don't live in cities that have multiple options - glad you do)
Enough with the complaints about seating. (Got it - anyone who wants to will run it by you before posting)
Re: Enough with the complaints about seating.
Re: Enough with the complaints about seating.
12-05-2019 11:11 AM - edited 12-05-2019 11:23 AM
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@ronnyradio wrote:
You don't know where you will be sitting or whether or not there will be enough empty seats for you to can sit with others in your party, family, kids, co-workers, whatever.
But you know this up front. Before you bought your tickets right? (and your point is?)
I think the point is that if you're told what you are going to get, and then you recieved exactly what you were told you were going to get , then you are being disingenuous in complaining about what you got.
Why then come here and complain? (Because SWA monetizes their boarding order with BS premium pricing, A1-15 at-gate purchase, Earlybird, A-list benefits etc. that people DO value and buy because they want to sit together with others in their party, family kids, co-workers, whatever)
See my comment immediately above
If you need to sit in a certain seat or next to certain people why would you buy a ticket on an airline that doesn't allow you to reserve seats in advance? (Because we ALL don't live in cities that have multiple options - glad you do)
Really? I am unaware of ANY CITY where Southwest is the only carrier serving the city. Where do you live?
Enough with the complaints about seating. (Got it - anyone who wants to will run it by you before posting)
Southwest gains significant operational efficiency from open boarding. It ain't gonna change in your lifetime. If you don' like it, then fly somebody else, or maybe fly Greyhound.
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Fine... until some self important person saves seats. I agree... live by the process, or fly a different airline.
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And meet hot babes!
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It's kind of like a television channel. If you don't like it, then don't get involved in the discussion. Don't read them, or respond to them, kind of like an adult would.
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It's not about the customers "living with the process", it's about Southwest adhering to their own process. The last time I flew, the boarding agent just let the whole block I was in, board without regard to the numbers on the boarding passes.. If they observed the numerical assignments on the boarding pass within a block, people would stop crowding the line early and getting on before people who should have been in front of them. As far a saving seats,, it is just plain wrong to hold a seat, especially since people pay a $20 fee to for an earlier boarding pass number. I guess you can get away with only buying ONE early boarding pass, and save seats for others who can all save the $20, and get their seats ahead of people that should have been on before they are. Any and all unoccupied regular seats should be available, period.