10-09-2018 09:57 PM
My parent's they fly chicago to DR, the onlt complain they have is the language, they are old, and they dont understand ingles and nobody speaks spanish, for them was frustrated.
10-10-2018 09:09 AM
I'm sorry to hear that they had difficulty. Specifically at Midway they can look for this area to receive some assistance:
Hopefully this will help for their next trip.
Let us know any specific problems they had navigating the airport and we can help. Hopefully after traveling with Southwest they will have a better idea for future trips, or find someone on the same flight to help with the instructions.