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I was checking in a flight from St Louis to Los Angeles and was welcomed at all and the staff was very rude even if I was asking for help at the check in counter around 4 am central time. Services needs to do better than what I have experienced because I am extremely disappointed in the service that given to me in St. Louis.
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I;m sorry to hear that the service was worse than you expected it to be.
You cpuld complain directly to the airline by clicking on "contact us" below and proceeding.