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Best flight ever 2/5/20,Flight 6567 (STL to DTW).I was met by Tolando who is the best flight attendant ever,and a great person to talk to.I would like to thank her for making it such a good time.I wish she would be waiting for me when ever I got on a plane,If she was I might fly more often.If you could reach out to her and give her Thank You from me. Felix Serrata
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Solution
@frserrata wrote:Best flight ever 2/5/20,Flight 6567 (STL to DTW).I was met by Tolando who is the best flight attendant ever,and a great person to talk to.I would like to thank her for making it such a good time.I wish she would be waiting for me when ever I got on a plane,If she was I might fly more often.If you could reach out to her and give her Thank You from me. Felix Serrata
Thanks Felix great story.
Since this is a customer to customer forum, if you reall want to insure that Tolando to get the credit she deserves, I'd suggest that you contact the airline
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I've tried to go to the other forum but could not figure how to get there.If someone could forward it for me I would appreciate it. Thanks
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What other forum are you referring to?
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@frserrata you are able to provide feedback three different ways (see the link posted from @dfwskier for the Twitter handle and phone number):
- Customer Relations Department via Twitter
- Customer Relations Department via phone call
- Online form
Here is the click path for the online form option:
- Click "Contact Us" at the bottom of any forum page
- Look for the "Email Us" section on the left side of the page, click where it says "Send us a message"
- When you click it will launch a pop-up form
- For "Nature of Communication" select "Compliment" then follow through with the other requested information
- Click "Send E-mail" at the bottom of the page
Customer | Home airport DCA