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I was a passenger on flight 2290 from Phoenix to Baltimore. Due to a diversion due to a crew medical emergency, the plane was severely delayed resulting in a missed connection, while I was able to get the gate agent to change the flight to one that would make my follow on military itinerary with another airline work, I still encountered a severe disruption of travel plans and ended up eating the cost for lodging at my original Southwest destination (Norfolk). I ended up sleeping on a bench in the airport at BWI. Is there any compensation that can be made in this situation with regards to air miles or anything like that?
Solved! Go to Solution.
Re: Flight diverted, requesting info on possible compensation.
Re: Flight diverted, requesting info on possible compensation.
12-27-2019 12:52 AM
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Sorry to hear your flight was Diverted because of a medical emergency which caused you to miss connect and resulted in you sleeping on a bench overnight.
I recommend reaching out to southwest directly using one of these methods: Submitting a Suggestion and/or Complaint.
I personally would send Southwest a DM on Twitter for the fastest response once all travel on the reservation is complete.
Hopefully your future flights are delay free!
-Blake