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I moved to Knoxville a year ago and have already driven to Nashville several times to fly SWA. Nashville probably appears extra busy in large part due to all the people driving from Knoxville.
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Since this is a customer forum, it is unlikely that SW will hear your request here.
You should let SW know what you want by clicking on "contact us" below and choosing your method of contact.
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I totally agree! Hopefully SWA will take notice of the huge influx of people moving to the Knoxville area and add Knoxville to their routes.
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Although I know that it won't change anything by posting in this forum, also Lexington would be nice. I'm sure multiple cities have been mentioned to SWA through the proper channels, and I'm sure they are doing their research to see if it make good business sense to add, or delete, any city.