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Southwest Airlines Community

SOS Career Questions

Explorer B

I am a CSA agent and I am looking for an opportunity as a SOS agent.

As you know as a CS agent, I work closely with SOS agents. They literally are our lifeline! 

have listed questions below I would appreciate a few of them being answered. 



- SOS agents also under the union?


- Do they also bid for their schedules like CSA agents do? 


- I assume for SOS they hire internally? 

- how can one do a day in the field for SOS? 

- who is the manager to be contacted for a day in the field? 


- how can I have Sos job opportunity notifications through the internal job portal? 

- I am very much looking to hear from you and your experience with SOS!