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Hi! I recently (March) submitted a donation request through the online application. I was wondering how long it takes to receive a decision as I have not heard anything back yet. The event is in June. The application status just says “submitted”. Thanks for any help!
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@Kp833 wrote:Hi! I recently (March) submitted a donation request through the online application. I was wondering how long it takes to receive a decision as I have not heard anything back yet. The event is in June. The application status just says “submitted”. Thanks for any help!
@Kp833 Click on the link below to see donation questions like yours.
https://www.southwestaircommunity.com/t5/Community-Outreach/donations/m-p/74914#M203
Good luck to you!
SWA Passenger, Community Champion
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Hi I have checked through the threads and am unable to find the answer to my question. I have taken the steps outlined in that response. I guess I am just wondering how I know if a request has been approved since I have not heard anything yet. Thank you for your reply!
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Sorry I also should add that I did submit the request on behalf of a non profit organization.
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You could try to reach out to Southwest on a Twitter and maybe they could give you a time estimate for donation requests.
Also maybe @TiffanyV might be able to help?
-Blake
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@Kp833 Can you send a private message with your request ID number? We aim to have an answer for requests within 45 days.
Community Manager
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@NicoleAshley thank you very much. I sent you a message with the ID number
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Thank you