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Wondering if anyone has any idea what I need to do to not receive this error message when I try and check my flight details using the SW app. I have deleted and re-installed the app three times and I continue to get the same error message. I have attached a picture to show the exact error message that I receive.
Solved! Go to Solution.
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Are you using an older iPhone? Is your SW up to date? I am not familiar with this error, but you might use the mobile website as an alternative.
If you don't have the latest iOS, you might update your phone to resolve.
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I am getting this exact error, for our flight thursday. This just started happening and is a problem on both the app and website
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I even tired using the app on my boyfriends phone and I am getting the same error code. I am assuming its a problem with my account not the app. I am going to call southwest today
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@Almostevil wrote:I am getting this exact error, for our flight thursday. This just started happening and is a problem on both the app and website
You got the same error number on the website - was that desktop web browser, or mobile website on your iPhone?
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I have the latest update and I used the app on the boyfriends phone and I got the same error. It must be something with my account, I am going to call Southwest today. Thanks
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i am receiving the same error on 3 of my 8 flights that i have booked between now and Oct. this just started a couple days ago....must be an issue with the APP
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I’m receiving the same error recently. Anyone was able to find a solution yet? Thanks
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Sorry to hear this - we've reached out to our mobile team for insight. We'll follow up when we receive an update.
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Thank you Lindsey. Any solution to this problem would be much appreciated.