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Mobile app android working fine for months, last week went belly up. Logged me out, then would not accept login, garbled error message I can't remember. Then said bad username/password even though it worked on website. Finally and now it only says Sorry! We can't seem to connect right now. Please check your connection and try again. Error 500120210.
I have uninstalled, reinstalled, deleted cache and data, reboot, changed password on website, no effect.
I called SW and was told "there is no department" for mobile app support. So I sent a web complant about that, it's 2017 really, received form letter we're sorry valued A List Preferred customer.
So there it is, please help, will be grateful, thanks.
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I've been attempting login every day, and just now it decided to start working again. So good news, but my original complaint is still valid - why is there no one to take trouble calls about the app being broken?