@sr103 wrote:
I get nabbed about 4x / yr due to 'no-show' policy (out of 100 -200 flights / yr, makes it tough to remember.
But I NEVER missed a cancellation when SWA was so kind to send a; "Your Trip is just around the corner" email.~ 24hrs before boarding. So much for the 'Good-ole-days'... 6+ yrs ago. Maybe the IT department is funded by the many of us forfieting flights. (I live and work overseas ~ 50% of the time so very easy to MISS an opportunity to cancel since SWA website does not work from some countries (like Singapore).
Are you using the app? You could get a reminder to check-in that way as well.
Anyway - they still send those emails, but it's a separate issue that for some reason you may not be receiving them. You can search for a related thead on that topic to see if your email service is on a blacklist.
Home airport MDW, frequent visitor to MCO to see the mouse.
