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Giftcard Email Lost

rashley87
Explorer C

I got a gift from a relative for a SW giftcard from the SW site and can't find the email anywhere. It's been about 3 weeks since they gifted it to me. Can I reach out to SW or should the gifter reach out to them? I have a date and the gifter of course has they card information. Since it hasn't been redeemed I didn't know what my options were.

1 REPLY 1

Re: Giftcard Email Lost

SoCalFlyer97
Frequent Flyer A

@rashley87 wrote:

I got a gift from a relative for a SW giftcard from the SW site and can't find the email anywhere. It's been about 3 weeks since they gifted it to me. Can I reach out to SW or should the gifter reach out to them? I have a date and the gifter of course has they card information. Since it hasn't been redeemed I didn't know what my options were.


Hello-

 

By looks of your post, it looks like the gifter has the Gift Card info in hand and they were trying to email it to you but the email failed to deliver? Is this correct? Are you able to reach out to the gifter by phone to get the card details?