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03-23-2020
10:09 AM
I am wondering if there is a difference between cancelling and changing my flight. I was supposed to fly to Florida April 2, 2020 and will be changing that flight to a different day due to Covid-19....
07-23-2018
10:23 AM
Hello, Unfortunately I have to cancel an upcoming trip in November, but I paid the fare with RR points. I'm trying to understand the policy. We got the Wanna Get Away fare, will our points b...
Show results in replies (5)
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@mb2much wrote: The new rule on cancelling a flight purchased with points has changed if y...
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...oints bookings are refundable. When you cancel your reservation, the points will be returned to the a...
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Hello when you cancel a trip paid for by points, then those points just go back to your Rapid R...
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Point cancellations follow different rules than those paid by cash. When you cancel flights b...
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@ap1618 wrote: how long after were the points available in the account for reuse? Gen...
06-22-2021
01:56 PM
My connecting flight from Phoenix (447) @ BWI flight 2063 on 6/21/21 was cancelled and re-booked by the airline for 6/23/21. This was unfortunately unacceptable and the agents were only able to p...
03-14-2019
11:53 AM
I received email from southwest. They cancelled my flight from SMF to LGA. I had a luv voucher that expired on 04/11/19. I can’t travel due to my work schedule I am wondering if customer s...
04-29-2021
01:18 AM
...ctual flight was cancelled via Southwest Airlines on September 28th and the flight was supposed to be on October 2nd. Now we are being forced to buy and use that credit by May 20th 2021 which is not e...
11-18-2021
02:07 PM
Twice in the last few months, my return flights/reservations from Montego Bay were cancelled and I was not notified. So I knew what was happening when I contacted Southwest last night....
12-28-2022
11:12 AM
I had my 2nd leg of flight cancelled on 12/25/2022, what a disaster !!
We had a 2 leg flight from Cabo with a layover in Houston HOU Hobby to
get final leg of flight to our final d...
06-27-2021
01:37 PM
...m and said our flight was canceled and rescheduled for two days later. We had to be out of our condo by 10:00 am on that morning. We had no rental cars to get anywhere else. I was on hold for over 3 h...
10-14-2016
12:36 PM
What is the latest I can cancel a reservation made with points? Also, will I receive a refund of the point to my Rapid Rewards account?
01-30-2021
04:06 PM
My 21 yo sons' flight from Denver to Providence tomorrow morning was just cancelled by the airline. He already booked a hotel for tonight at the airport and a shuttle for the morning. Its an h...