Southwest Airlines Community

  They aren’t wearing masks because no one is making them do so. SWA should be firing any employee walking through an airport or on a plane talking to a passenger, without a mask properly in place. As well as firing any FAs who won’t enforce the mask requirements.  FAs need to tell passengers to wear their masks. If passengers refuse then those passengers should be met by police at the gate and arrested for not complying with the flight crews instructions.  it saddens me to see so many selfish ignorant people who won’t wear a mask in public.  But until there are firm penalties in place and enforced to correct this rude and dangerous practice, we will continue to see people without masks endangering everyone around them.  also, those who claim that they can’t wear masks are lying. There are no medical conditions with which you could fly that would prevent someone from wearing a mask.  if you are so sick or have a mental condition that prohibits you from wearing a mask then you shouldn’t be out in public. Why should your problem allow you to put everyone around you at risk? ... View more

They aren’t wearing masks because no one is making them do so. SWA should be firing any employee walking through an airport or on a plane talking to a passenger, without a mask properly in place.  it saddens me to see so many selfish ignorant people who won’t wear a mask in public.  But until there are firm penalties in place and enforced to correct this rude and dangerous practice, we will continue to see people without masks endangering everyone around them.  ... View more

Very well said.  ... View more

@dfwskier wrote: SW employees are self identified, and I've never seen one try to solve a problem here. Here, or in the air apparently.  That’s the problem.  ... View more

Or I might want SWA to live up to their promise. Or face the financial consequences if they fail.  ... View more

Even if you can’t wear a mask due to medical reasons, why can’t you wear a face shield? ... View more

@DancingDavidE  I don't think that's correct. However, with so little really known you may be right.   https://www.webmd.com/lung/news/20200430/face-shields-a-more-effective-deterrent-to-covid#1   "Reporting in the April 29 Journal of the American Medical Association, experts led by Dr. Eli Perencevich, of the university's department of internal medicine, and the Iowa City VA Health Care System, said the face shield's moment may have come. While the U.S. Centers for Disease Control and Prevention began advocating the use of cloth masks to help stop COVID-19 transmission in April, laboratory testing "suggests that cloth masks provide [only] some filtration of virus-sized aerosol particles." According to Perencevich's group, "face shields may provide a better option." ... View more

Even if you can’t wear a mask due to medical reasons, why can’t you wear a face shield? ... View more

I would like to see SWA remove passengers that demonstrate racism and ban them from flying.  ... View more

If you can't wear a mask due to a medical problem then you are putting yourself at great risk by flying. You are also risking contaminating a plane load of people and the flight crew.     ... View more

If you can't wear a mask due to a medical problem then you are putting yourself at great risk by flying. You are also risking contaminating a plane load of people and the flight crew. ... View more

This might not be the official solution but if where you sit or who you sit with is important to you, don't fly an airline that doesn't allow you to reserve a specific seat.   SWA is, usually, the lowest costs and most efficient option for me. But given all the BS with TSA, gate agents allowing oversize bags, the ever growing line of disabled pre-boarders, seat saving, now the whole masks thing, I'm driving. I can afford the extra time and the extra costs to completely do away with the extra hassle of flying.   Or, when the time comes in a couple months, I will close my eyes, hold my breath, and line up with the rest of the cattle 🙂   ... View more

If a FA tells a passenger to put their mask back on and the passenger refuses then the passenger is violating the law that says you must comply with the flight crew’s directions.    ... View more

I can do it in three days. But I might take my time.   Yes, it will cost more. Maybe twice as much.  And yes, I might end up flying. I have some credit from a cancelled trip so...   And yes, for the most part, the FAs on SWA are great.  Still, if I were going today, I’d drive.  ... View more

I can do it in three days. But I might take my time.   Yes, it will cost more. Maybe twice as much.  And yes, I might end up flying. I have some credit from a cancelled trip so...   And yes, for the most part, the FAs on SWA are great.  Still, if I were going today, I’d drive. 😎 ... View more

A long long time ago SW stewardesses would announce, as the jet taxied to the gate, “Please remain seated until the Captain has turned off the seatbelt sign. Then jump into the aisle and push and shove your way forward. Remember the harder you push the faster you get off.”   ... View more

Just another reason not to fly anymore.    ... View more

Driving to the airport is literally more dangerous than flying on the plane. Don't get drunk if you're flying with kids, (it's never a good idea to get drunk for or on a flight anyway).    I've flown all over the country and all over the world and the worst thing I've ever had was a bumpy yet perfectly safe landing in Las Vegas.    Take a deep breath, calm yourself, and be an example for your children.  ... View more

If someone needs extra time to get on the plane, why don’t they need extra time to get off? ... View more

SWA can certainly do something about preboard abuse.   Anyone who needs extra time to board the plane should be provided with extra time to exit the plane.   Preboarders seats should be marked and, upon arrival, they should be required to remain in their seats until everyone else leaves the plane.   That would, I expect, cut the number of preboarders in half. ... View more

A very good suggestion. I wouldn't touch anything in that pouch even before the corona-virus scare.  ... View more

 And your flight attendant.  Oh wait, they probably discourage passengers from wiping down their flight attendants. But then, you can't be too careful. 🙂  Safe travels. ... View more

I agree jksobonya, but "hacking and coughing incessantly" doesn't sound like allergies. It sounds like someone who is too sick to fly and should not have been allowed on the plane. ... View more

Why would SWA ever allow someone like this to fly? Coronavirus or not, this is just stupid.   We need to let SWA know, via the contact link, that this is unacceptable. SWA is setting themselves up for a class action suit from everyone who gets ill on a flight where SWA allows Obviously Ill Passengers to board. ... View more

scottsdalemirag, I pray for your fast and full recovery and hope you are able to fly again soon.   That said, I've reported this thread to the mods as it contains personal information. I don't understand why you post your own phone number and cancellation number on a public forum or why you expect to receive a refund if you purchased a nonrefundable fare.  ... View more

These laws are in place to, in part, protect the dignity of people who legitimately need extra time in boarding the plane. I don't think that they should be changed because some people are willing to sell their souls for a better seat on SWA.   If where you sit, or with whom you sit is important to you then you should book your flights on an airline that allows you to reserve your seats up front. (For an extra charge of course but then if you consider EB...)   For me, SWA is usually the most convenient and least expensive option. I don't really care where I sit but I do seem to get more and more frustrated seeing the ever growing line of pre boarders and seat savers.   Each time I fly I take a second look at the other options and have, from time to time, chosen other airlines so I don't have to deal with this nonsense. Unless SWA can get this under control on their own I expect to be using those other airlines a lot more in the future. ... View more