Southwest Airlines Community

@SkyChickNH wrote: How do I post a photo? Thanks! if your on a mobile site it’s the button to the right of the link option. Far right looks like a photo ... View more

For comfort and to avoid any issues, booking two seats seems like a smart move. If you’re worried about fitting, you might consider booking him under “DXS” for disability. This could make things smoother, especially since he won’t be able to stand or walk for long periods.I went through something a bit similar when I was managing a fitness journey. I found that Goliath Steroids was really helpful in getting me back on track, so I can relate to needing extra support and comfort. It made a noticeable difference for me. ... View more

That inspiring post deserves one of the last check marks! ✅  ... View more

@05bardic  Thanks for the LUV! When you get a chance, check your Private Messages. 🙂   Thanks! ... View more

@RickinAustin wrote: Was there a consideration to possibly do a COMBO of Open Seating and Reserved Seating?  This would satisfy everyone and hopefully not lose passengers.   I see it like this:  The first 10 rows become reserved seating and those people pay a higher price.  This would be like first class, but not really, because they would be the same size of seats.    The rest of the plane would be open seating.   And, depending on how acceptable this is to the Southwest flyers, it could expand to 15 rows or shrink to 5 rows over time.   Everyone wins and we don't sacrifice the Freedom of Open Seating, and for those people that want to sit next to strangers in Reserved Seating, they have that option by paying more.   Please listen to us.   MANY of us LOVE open seating.   And we miss the Reverse Seats too.   By combining Open Seating and Reserved Seating, you aren't throwing the Baby out with the Bathwater.   Please don't become another Spirit or Frontier or United or Alaska.   Please?   Thanks.   Hola!   Thanks for sharing. As this forum is customer-to-customer, would you relay your hybrid open/assigned seating suggestion directly to SW Customer service in an email or DM via Twitter/X:   https://support.southwest.com/helpcenter/s/email-us   That will help ensure it gets read by the proper SW staff.   ..........   Follow SoCalFlyer97 after the SW Community Forums Closes: The SW Community Forums will be retiring effective 9/16; see the official announcement in the headers. SoCalFlyer97 is now on FlyerTalk's Southwest Airlines Forum to answer traveler questions going forward and plans to publish future Trip Reports there in their Trip Report forum. Also currently on TripAdvisor and Twitter/X under the same name. Soon on Reddit. See you there!     ... View more

Greetings!   I've set up a FlyerTalk discussion thread entitled "Funniest Moments with Southwest Flight Attendants."     It is on FlyerTalk's Southwest Airlines Forum and has generated some lively discussion. Check it out!    What are your funny moments when the FA's took the mic? Join the discussion there and let's keep the spirit of the SW Airlines Community alive!   https://www.flyertalk.com/forum/southwest-airlines-rapid-rewards/2172016-funniest-moments-southwest-flight-attendants.html   Don't forget that SoCalFlyer is now on FlyerTalk, Twitter/X, and TripAdvisor under the same  profile name and with a soon-to-be presence on Reddit.    ..........   Follow SoCalFlyer97 after the SW Community Forums Closes: The SW Community Forums will be retiring effective 9/16; see the official announcement in the headers. SoCalFlyer97 is now on FlyerTalk's Southwest Airlines Forum to answer traveler questions going forward and plans to publish future Trip Reports there in their Trip Report forum. Also currently on TripAdvisor and Twitter/X under the same name. Soon on Reddit. See you there!   ... View more

@SoCalFlyer97 wrote:  @   Hi SoCalFlyer. Thanks for the response.   I've disabled all extensions and the problem persists. Same when I try incognito.   I suspect a cookies problem with my SW cookies. The problem is I don't want to delete all cookies and I can't figure out how to delete just the SW cookies.   Again, other browsers work fine. On the chromebook the only browser that doesn't want to act like a phone or tablet is Opera, so I can use that one instead.   I suspect that Google is the source of the problem as it syncs data across machines. So a problem on one machine might transfer to a second one.  ... View more

I'm sorry to hear about the trouble you're experiencing with your flight. If you booked a person of size seat and were assured an extra seat, the airline should honor that reservation. If the flight is full and there’s a problem with seating, it’s crucial to address it with the airline staff immediately. Explain your situation and show your boarding pass with the reserved extra seat. They should be able to assist you or find a solution, such as reassigning seats or arranging for you to be more comfortable. If the issue persists, consider contacting the airline’s customer service for further assistance. ... View more

@shah1 wrote: Are there any availability of porters at baggage claim terminal 1 to Tom bradley have 8 bags and a family and wondering how to track down a porter at the baggage claim terminal 1 LAX with a cart that can transport our luggage to Tom bradley if not available, any suggestions? Hello- Not sure but I think the best point of contact would be the airline of your international flight to see if they can offer this to you directly.   Alternatively it looks like the concierge service Airssist offers luggage porter service too for those using LAX. Never used them but their Google reviews look pretty solid. I would give them a call. https://airssist.com/   Hope this helps.   ........... Follow SoCalFlyer97 after the SW Community Forums Closes: The SW Community Forums will be retiring effective 9/16; see the official announcement in the headers. SoCalFlyer97 will be on FlyerTalk's Southwest Airlines Forum to answer traveler questions going forward and plans to publish future Trip Reports there in their Trip Report forum. Also currently on TripAdvisor and Twitter/X under the same name. See you there! ... View more

@regaru wrote: A few weeks back, was flying with my spouse from BWI to HOU on an evening flight, mid B boarding group. During boarding, the flight attendants announced: “This flight is only about 2/3 full, so unless your in an especially close relationship, we expect to see empty middle seats all the way down the plane!” My spouse sat in the window and I sat in the aisle, with the middle open. After that announcement, spouse gave me the side eye all the way home!  The FA's will sometimes place a little bit of humor into their announcements. Just more than a year ago, I had one announce after the cleared-to-take-off ding went off: "We've been cleared for departure...Since we'll be defying gravity for a little while...double check those seatbelts...maybe your shoelaces."   It looks like this post is also on Reddit's SW Forum as of last night and got over a couple dozen responses too.   Follow SoCalFlyer97 after the SW Community Forums Closes: The SW Community Forums will be retiring effective 9/16; see the official announcement in the headers. SoCalFlyer97 will be on FlyerTalk's Southwest Airlines Forum to answer traveler questions going forward and plans to publish future Trip Reports there in their Trip Report forum. Also currently on TripAdvisor and Twitter/X under the same name. See you there! ... View more

@LeeMKE wrote: SWA is not on the flight search platforms with the competitors.  Hello-   That statement was true not too long ago. Back in the day, one had to search directly on SW's website or app to search for flights and to get pricing.   But not too long ago, SW decided to have flights listed on Google Flights with pricing and more recently Kayak:       The sites link to SW's reservation system and the bookings are all done through SW (not via third-party).   Still did not see listings on Expedia or Priceline as of today. Not sure if their partnership with Booking.com for SW Hotels has anything to do with that but that's where we're at.   Hope this helps!   Follow SoCalFlyer97 after the SW Community Forums Closes The SW Community Forums will be retiring effective 9/16; see the official announcement in the headers. SoCalFlyer97 will be on FlyerTalk's Southwest Airlines Forum to answer traveler questions going forward and plans to publish future Trip Reports there in their Trip Report forum. Also currently on TripAdvisor and Twitter/X under the same name. See you there!     ... View more

@adrienneb  please shed some light on the above situation.  ... View more

I’ll be doing a quick trip to SAN the 27th-28th of this month. I’ve only had layovers in both SAN and SMF so nice to check out a new city (to me that is)  ... View more

@SoCalFlyer97 wrote: @bAmbi_2901 wrote: Just curious what is the limit to the size on personal items? I know it used to be 16.25x13.5x8.5, but now it’s not specified. So what is the largest personal item you have successfully put under the seat? I bought a backpack, but it’s 20x14x7. I didn’t realize until I got it in how large it was, and now I’m second guessing it. I’ve never been on a plane before, so I don’t have anything to compare it to myself.        Hello!   For my flights except for my single day trippers, my carry-on luggage consists of the 50L Carofield Travel Backpack which is similar to what you describe. It is 22"L x 15"W x 8"H and if lightly packed, it can be squeezed down to fit under the seat (pictured above) if you're sitting in either at a window or middle seat anywhere generally after the 4th or 5th row. Otherwise if packed solid or if sitting in an aisle seat, or the first few rows of the plane after the bulkhead row where the personal item space is narrower, it will not fit as a personal and needs to go into the overhead bin as the designated carry-on bag.   Either way, given its size, I consider it as my carry-on bag and not the personal item.   Hope this helps.   Concur with @SoCalFlyer97 on all points - should be fine but sit in a middle or window not in the front.    Or put it overhead if it is your only item.     ... View more

Hello Dania-   Greetings from your fellow passenger. Sorry to hear that you had a bad experience at the gate. As this forum is customer-to-customer, would your relay your complaint in an email directly to SW Customer Relations if you haven't done so yet: https://support.southwest.com/helpcenter/s/email-us   That would help ensure that this gets properly reviewed. Also, SW Community forum postings are publicly accessible. Are you able to edit your post and remove your flight's confirmation number? If you can't, our staff moderator @CarlyeThornton  should be able to assist.   Also, based on your message, did you speak directly with the agent watching the gate podium? If so, the next time you fly, I would speak to a Customer Service Agent either at the Check-in counter or at any staffed SW Customer Service desk (different from the gate podium). They may be able to better assist you with Preboarding (Board First) or Extra-Time-to-Board assistance (Board in between A & B groups) based on this medical need which should help assure you're sitting together and have access to your carry-on bags.       ... View more

@tappingmom1- thanks for sharing.  I laughed so hard til I cried while reading this to my husband @ceddes, the OP- thanks for a little diversion from the usual here 🙂 ... View more

Good one ... View more

Thank you for Replying! Should I wait ... View more

@SoCalFlyer97 wrote: @Jonboy71 wrote: I checked in 2 minutes before my wife for the same flights and got a significantly worse boarding position. I did both check ins, so know this for a fact.  Why would this occur? In your case, it looks like you checked in and received your position. During the two-minute window, somebody else who was already checked in and got an early position changed or scrapped their booking, thus your wife was the "lucky" one to snag the open upper spot.    Anecdotally, the wrinkle here is especially if you were checking in right at the 24-hour moment at the same time there are a bunch of A-listers getting their automatic notifications of positions being assigned and believe it or not some of these people will have forgotten about their flight or else forgotten that they need to change their flight and a few earlier spots often open up around this time.     ... View more

Yes, there isn't a specific tool like techai that directly searches Southwest Airlines for the best deals everywhere, similar to Skyscanner's Everywhere feature. However, you could use general travel search engines or tools like Google Flights, Kayak, or Skyscanner to find broader options and then manually cross-check with Southwest's website since they don't typically list their fares on third-party platforms. ... View more

@SoCalFlyer97 wrote: @Angus725 wrote: Hi folks,   For same day standby or same day change (with a-list), is it possible to standby to or from a nearby airport? Ie, San Francisco Bay area (SFO/OAK/SJC) - Los Angeles area (LAX/BUR/SNA/ONT/LGB)?   Just spent 2 hours driving from ONT to LAX for a 45 minute flight to SJC, was wondering if I could save myself some pain by flying from a closer airport between these places next time depending on road traffic conditions...   Cheers, A Hello-   I inquired not too long ago on this subject due to a hour-long delay at the airport and whether I could standby or do a Same Day Flight change to the nearby city. The rep informed me that the nearby-airport benefit applies if Southwest either does a schedule change after the original flight is booked or if Southwest cancels the original flight.    Otherwise, this benefit does not apply to a standard Same Day Standby.   Hope this helps. Sometimes you could ask for this if there was a weather interruption as well - TPA/SRQ, MDW/ORD.    Without any extenuating circumstance then no, not allowed.   I'm not sure in your example you are saying that Southwest moved you from ONT to LAX - the choice was probably more frequent service at LAX or wait at ONT, that would be strange for them to move you like that unless they couldn't provide the service from ONT.    But would any of the other airports been closer than LAX? ... View more

@KimKayTay wrote: We left Charlotte this past Sunday with a daunting schedule as we had to fly to Nashville and then to another city before landing in Denver where we live. We stopped to talk to a customer service agent to see if we had any other solutions. Within minutes the amazing SW agent D Vontay found a direct flight that got us directly into Denver 3 hours earlier. He was so kind and helpful and absolutely made our day! Another reason to love Southwest. Thanks for sharing! Great to hear SW staff doing whatever it takes to assist you. As this message board is mainly customer-to-customer, would you be able to fwd your compliment either in an email directly to SW or via a post to SW's Facebook or Twitter/X account. Staff who watch the email and social networks should be able to relay your praise to the appropriate staff. https://support.southwest.com/helpcenter/s/email-us   Glad your experience was great! ... View more

Do not call these numbers, likely the are scams ... View more

@Wv wrote: I want to apply for the position as a ramp agent at Pittsburgh airport and the ad says you must live in pa or Ohio. I live in West Virginia and I’m closer than Ohio residents. I got an email from a southwest employee saying that they may have requested that so you live within so many miles of the airport. Is there anyway I can get in touch with someone from the Pittsburgh hr so I could maybe apply for job outside of the internet? I would love to work for southwest and have some previous experience with united airlines during Covid and it didn’t work out. Is there a number maybe I could call at the Pittsburgh southwest office? Thanks  @Wv    Hi!   To be clear in response to the other replies, there is no federal labor law that I'm aware of that would restrict SW's job offering of local Ramp Agent Operations of PIT airport exclusively to PA or OH residents only.     @dfwskier is correct where the official recruitment/application portal is via the SW Careers website.   I would sign up for SW Talent Community for now if you haven't done so yet: https://careers.southwestair.com/jointalentcommunity   That way, if a local Ramp Agent job opening in WV opens up, you'll be the first to know. If you think SW would benefit by allowing VW residents to work at PIT airport (as it does appear to make sense given the distance), it doesn't hurt to drop SW an email suggestion: https://support.southwest.com/helpcenter/s/email-us   Hope this helps! ... View more

All SWA Customer Service Agents (CSA) can assist you with all travel itinerary changes, whether they are at the ticket counter or at the gate.  ... View more

Thanks for wrapping things up in one thread. As always, it was an entertaining read. ... View more