Southwest Airlines Community

When you are booking a flight and want information about it click on the flight number in blue text when searching your flights.  This will show you what type of aircraft how many seats and delay times.   I have heard that Newark, NJ airport is one of the most delayed routes on the east coast because ATC give priority to other NY airports.  ... View more

In 17 years of experience flying Southest Airlines I have found out that when flights first come out the Wana Get Away fares may look sold out but what they are doing is trying to see how popular that flight is going to be.  When the seats don't sell they will open up the Wana Get Away fares a few months before the departure date.  My suggestion is check those flights everyday, you will be Surprised how much the price goes up and down.     Good luck!  ... View more

You can enroll in Rapid Rewards by calling Southwest Airlines Reservations at 1-800-248-4377   You can request past flight points for up to 12 months after your flight.  To claim points for a past flight, simply log into your account, select My Account and choose theManage tab within My Rapid Rewards.  Choose Request past points in the grey bar and enter your record locator (confirmation number) from your reservation. After verification of your flight information (approximately 3-5 days), points will be deposited into your account. ... View more

Free same-day standby is not available at Southwest® kiosks. Please see a Customer Service Agent at the airport for this benefit. Free same-day standby will be provided for A-List and A-List Preferred Members traveling prior to the original scheduled departure, between the same city pairs, on the original date of travel, where a seat is available. On flights that do not meet these qualifications, A-List and A-List Preferred Members will receive priority standby and will be required to pay the difference in fare if a seat becomes available. A-List Preferred Members will be prioritized ahead of A-List Members. If an A-List or A-List Preferred Member is traveling on a multiple-Passenger reservation, free same-day standby and priority standby will not be provided for non-A-List or non-A-List Preferred Members in the same reservation. For A-List and A-List Preferred Members who have also qualified for a Companion Pass, A-List and A-List Preferred benefits are not available to the Companion unless the Companion is also an A-List and A-List Preferred Member. A-List and A-List Preferred Members can still make confirmed same-day changes for another flight to their destination, if seats are available, and will only pay the difference in fare.   I'm under the understanding.  If you fly regardless if you pay or go on points if there is a available seat the Companion goes fee.  ... View more

Here is some information that may be helpful to you.   Tickets are Nontransferable. Tickets, and any travel credit issued for unused Tickets, are nontransferable unless specified explicitly on the Ticket.   Requesting a Refund   You may request a refund in the following ways: For refundable1 Ticketless flight reservations only: If your outbound flight has not departed, you may submit a refund request: online at Southwest.com. To begin this process, you will first need to cancel your flight reservation by calling our Reservations Department at 1-800-435-9792 by calling Customer Relations at the telephone number below by writing to our Refunds Department at the address below If your outbound flight has departed, you may submit a refund request: by calling our Reservations Department at 1-800-435-9792 by calling Customer Relations at the number below by writing to our Refunds Department at the address below If you previously cancelled your reservation online at Southwest.com and did not request a refund at that time, you may submit a request: by calling our Reservations Department at 1-800-435-9792 by calling Customer Relations at the number below by writing to our Refunds Department at the address below For nonrefundable reservations within 24 hours of booking: If you call or cancel online at Southwest.com within 24 hours of booking, Southwest will offer you the option of refunding the airfare back to the original form of payment, or retaining the credit to be used toward future travel. For all other refund requests, including refund exceptions on nonrefundable travel and refund consideration on all "paper" tickets, you may: Write to our Refunds Department at the address below. Notes 1 Not all reservations are refundable. Depending on the type of fare you purchased, you may not be eligible for a refund. All refund requests submitted in writing to the Refunds Department should include your unused ticket or, if your reservation was confirmed as Ticketless Travel, proof of purchase and/or the confirmation number is required. Customers calling Southwest to request a refund or to research travel funds for a specific ticket must provide their confirmation number, ticket number or flight information (date, origin and destination).   Additional Refund Information   Unused, fully refundable tickets that do not carry restrictions may be applied toward future travel or refunded within one year from the date of issue. All eligible refunds are provided according to your original form of payment. Refunds for tickets purchased with credit cards will be credited to the same credit card. Our Refunds Department will process an eligible refund to the original credit/debit card within seven business days from the date we receive your request. Your card-issuing bank may then take up to ten business days to post the credit to your account. Based on your individual billing cycle, you will see the refund on your statement within one to two statement mailings. International Travel At this time, our no-show policy does not apply to itineraries that include international flights. If you do not make your flight, the amount of your original purchase will be held for future use in the form of reusable travel funds. Unused, fully refundable tickets, that do not carry restrictions may be applied toward future travel or refunded within one year from the date of issue.   Contact Information Southwest Airlines Refunds Department P.O. Box 36649 Dallas, Texas 75235-1649 Southwest Airlines Customer Relations 1-855-234-4654   ... View more

You can print the boarding pass at the self serve kiosk in the airport.  All you would need is the conformation number or the Rapid Rewards number if you made the purchase while logged in.   You could also show Identification at the Southwest check in desk.   Good luck!  ... View more

Only flight tickets. They can not be used for vacation packages, hotels or car rentals. ... View more

This is all it says about that. ... View more

You only check in once.  24hr before your departure date you will be able to check in but you will not be able to print your boarding pass at home because it is an international flight.  You could do early bird for your departure and your seat will be reserved 36hr before.   You will receive your boarding pass when you show your passport at check in at the airport on your departure date.    You will also have a better boarding position then the people who board the plane in Chicago because you will have checked in for the first leg of your trip before they check in for their flight out of Chicago.      ... View more

The TSA website say's no to carry on but yes to checked.  ... View more

Yes.  You are allowed two carry on's. One bag and one smaller personal-type item.   One goes in the over head and the other goes under the seat in front of you.  ... View more

On June 22, 2017 they will open the schedule for sale through March 7, 2018. This date is subject to change! Please check back frequently. ... View more

Sorry but no to all.  The funds in your name must be use for a future flight before the expiration date.  ... View more

I would read all the terms and conditions, and if you still had questions I would use contact info at bottom.   Bonus Points: This product is not available to either (i) current Cardmembers of this credit card, or (ii) previous Cardmembers of this credit card who received a new Cardmember bonus for this credit card within the last 24 months. To qualify for your bonus points, you must make Purchases totaling $2,000 or more during the first 3 months from account opening. Please allow up to 8 weeks for bonus points to post to your Rapid Rewards® account. (“Purchases” do not include balance transfers, cash advances, travelers checks, foreign currency, money orders, wire transfers or similar cash-like transactions, lottery tickets, casino gaming chips, race track wagers or similar betting transactions, any checks that access your account, interest, unauthorized or fraudulent charges, and fees of any kind, including an annual fee, if applicable.) To be eligible for this bonus offer, account must be open and not in default at the time of fulfillment."     "Replying to this offer:   If you omit any information on the form, we may deny your request for an account. Chase cardmembers who currently have or have had a Chase credit card in any Rewards Program associated with this offer, may not be eligible for a second Chase credit card in the same Rewards Program. Chase cardmembers currently receiving promotional pricing, or Chase cardmembers with a history of only using their current or prior Chase card for promotional pricing offers, are not eligible for a second Chase credit card with promotional pricing. You must have a valid permanent home address within the 50 United States or the District of Columbia. The information about the costs of the card described in this form is accurate as of 3/21/2017. This information may have changed after that date. To find out what may have changed, write to us at Cardmember Service, P.O. Box 15043, Wilmington, DE 19850-5043." ... View more

You can change your ticket on line or call on the phone.  The only problem when calling on the phone is the customer service person may not have access to the online price?  ... View more

"Animals are not allowed to travel in-cabin on international flights or any itinerary that includes an international flight. Trained assistance animals and emotional support animals will be allowed to travel on flights to/from all international destinations with the exception of Jamaica. No animals will be allowed to travel to/from Jamaica on Southwest Airlines under any circumstance due to country-specific regulations. Passengers must provide current documentation to a Southwest Employee prior to traveling with an emotional support animal." ... View more

"Prior to general boarding, preboarding is available for Customers who have specific seating needs to accommodate a disability, and/or need assistance in boarding the aircraft, and/or need to stow an assistive device. If you have a disability and require preboarding, you should request a Preboarding Document from the Customer Service Agent at your departure gate."   The Preboarding Document serves as notification to our Operations (Boarding) Agent that you need to preboard. It's important to keep in mind those Customers who preboard may not occupy a seat on the emergency exit rows. Customers who have any other special needs related to boarding should speak with the Customer Service Agent at your departure gate."   We realize that some Customers with disabilities require the assistance of the individuals they are traveling with, and we will allow a travel companion to act as an "attendant" and preboard with a Customer with a disability. In most cases, the Customer requires assistance from only one other person, and any additional family members or friends are asked to board with their assigned group. However, if a Customer needs assistance from more than one family member, then the Customer should be allowed the additional help." ... View more

 The only thing it does say is?   "Account must be open and not in default at the time of fulfillment."   You will be charged $69.00 or $99.00 when you open the card so you may want to keep it for a year, then cancel.  ... View more

 This could be your problem.  The  Southwest vacation has a reservation number.  You need the flight confirmation number.  Call Southwest vacations and ask them for the  flight confirmation number.    Good luck  ... View more

Program terms and conditions:   Companion Pass   A Member who earns 110,000 Companion Pass qualifying points or who flies 100 qualifying one-way flights booked through Southwest Airlines per calendar year will qualify for Companion Pass. Companion Pass qualifying points are earned from revenue flights booked through Southwest Airlines, points earned on Southwest Rapid Rewards Credit Cards, and base points earned from Rapid Rewards Partners. Purchased points, transferred points transferred between members, points converted from hotel and car loyalty programs, and e-Rewards, e-Miles, Valued Opinions and Diners Club, points earned from program enrollment, tier bonus points, flight bonus points, and partner bonus points (with the exception of the Rapid Rewards Credit Cards from Chase) do not qualify as Companion Pass qualifying points.   Points earned during a billing cycle on a Southwest Rapid Rewards Credit Card from Chase are not available for redemption or qualification for Companion Pass status until they are posted on your billing statement and posted to your Rapid Rewards Account. Only points posted on your billing statements and posted to your Rapid Rewards Account during the same calendar year are available for qualification for Companion Pass status. No points or Companion Pass qualifying points will be awarded for flights taken by the Companion using the Companion Pass. ... View more

Check in once @2:50  ... View more

You can do a search of your e-mails.  Put Southwest in your search box,  or call Southwest Airlines on the phone and give them your credit card number and they can tell you your conformation number and how much your credit is.    Good luck! ... View more

Sorry but no. The only ones you can use now have an expiration date.     ... View more

They do not take expired coupons.  ... View more

Yes.  Go the the Southwest home page and click on cancel/change to change flight, then pick same flights.  ... View more