Southwest Airlines Community

You must complete you travel by that date.  ... View more

Check here for benefits  http://tinyurl.com/m8ls9x7  ... View more

You need to call Southwest customer service to help you.    Good luck!  ... View more

Travel by Minors:   Unaccompanied Minor Travel. Carrier will not transport unaccompanied minor children on international itineraries. No person under the age of 18 is permitted to travel on an international flight unless accompanied by a parent or companion at least 18 years of age or older.   Minors Accompanied by One Parent or Someone who is not a Parent. Special documentation may be required for admission to or departure from certain countries when a minor child is accompanied by only one parent or a person who is not the minor’s legal guardian. See Section 8(f) International Travel Documents herein.     ... View more

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Number 1 ... View more

Hi    I would think it is seasonal and would be back over the winter months.... Just my opinion. ... View more

You may want to add your TSA number to your profile in your Rapid Rewards account.  To change for existing reservation you have to call Southwest customer service.  ... View more

Here are a few thing.s you can try.    You could call Southwest customer service and give them the credit card number that you use to book flights.  They may be able to tell you if their are credits that you have.    If that doesn't work you can do a search of your email account.  Put "Southwest Airlines" in the search box.  This would bring up all of your flights and conformation numbers.  Now you will have to read through them to see if you have any credits.   ... View more

Traveling with an EmotionalSupport Animal:   In order for a Customer to travel with an emotional support animal, the Customer must provide to a Southwest Airlines Employee current documentation (not more than one year old) on letterhead from a mental health professional or medical doctor who is treating the Customer’s mental health-related disability stating: 1) The passenger has a mental or emotional disability recognized in the Diagnostic and Statistical Manual of Mental Disorders - Fourth Edition (DSM IV) 2) The passenger needs the emotional support or psychiatric service animal as an accommodation for air travel and/or for activity at the passenger’s destination 3) The individual providing the assessment is a licensed mental health professional, and the passenger is under his or her professional care AND 4) The date and type of the mental health professional's or medical doctor’s license and the state or other jurisdiction in which it was issued.   Southwest Airlines does not accept for transportation therapy dogs or exotic animals. Please note that Customers traveling with an assistance animal or an emotional support animal may not sit in an emergency exit seat. ... View more

No.  You have one year from the original date of purchase of a ticket,  not the flight date.  And the full amount on a credit card with no other flight credits used....  ... View more

Family boarding.   An adult traveling with a child six years old or younger may board during Family Boarding, which occurs after the “A” group has boarded and before the “B” group begins boarding. If the child and the adult are both holding an “A” boarding pass, they should board in their assigned boarding position.   You would board after the A's and have seats together.  ... View more

They are currently accepting air reservations through November 3, 2017. On May 18, 2017  they will open the schedule for sale through January 7, 2018. This date is subject to change! Please check back frequently. ... View more

You can not book a car rental in the Southwest website with points.  You need to get to the "More Rewards page"  Go to http://tinyurl.com/ld63tzl. Now sign in or join.  You must have the Southwest Credit card to use More Rewards.  Once you have logged in, click on trave in blue text, now click on car rentals, now you should see redeem your points for travel "Book Travel Now"  if you still have a problem call 1-888-658-4826 to book with points.    Good luck!  ... View more

My post above is a quote from the Southwest Airlines Rapid Rewards Program Terms and Conditions found on the Southwest website.  They do not count anymore towards Companion pass.  ... View more

I have flown over 70 round trips over six years with Companion and have never been asked to show the ID card.    Good luck!  ... View more

If the ticket was in your sons name and you canceled it,  he is the only one who can use the credit for a future flight.  ... View more

The points will go back into your account.  No expiration!  They do not have to be used by the same people.  ... View more

Flights only. ... View more

No...     "Purchased points, transferred points transferred between members, points converted from hotel and car loyalty programs, and e-Rewards, e-Miles, Valued Opinions and Diners Club, points earned from program enrollment, tier bonus points, flight bonus points, and partner bonus points (with the exception of the Rapid Rewards Credit Cards from Chase) do not qualify as Companion Pass qualifying point." ... View more

From the date of your original purchase not the flight date. ... View more

Yes!  From the Southwest home page click on change/cancel.  Then choose change, now pick the same flight.  ... View more

Hi   No... You can only use on future flights ... View more

Try doing this to get your flights to come up in your account. http://tinyurl.com/lqmaxam You can also add your companion by calling 1-800-435-9792   Good Luck ... View more

Upon arrival at the airport, please inform a Southwest Airlines Agent or Skycap at your first point of contact, either at the Skycap podium or the ticket counter, if you need an airport wheelchair and/or assistance within the airport. ... View more

Try.....   For all other refund requests, including refund exceptions on nonrefundable travel and refund consideration on all "paper" tickets, you may: Write to our Refunds Department at the address below.   Contact Information Southwest Airlines Refunds Department P.O. Box 36649 Dallas, Texas 75235-1649   Southwest Airlines Customer Relations 1-855-234-4654 ... View more

Log into the Rapid Rewards account that you would like to use the points from.  Then pick your flight and choose show in points.  Then provide the new name and other info you want on the ticket then purchase.    Good luck!  ... View more