Southwest Airlines Community

From two years ago?     ... View more

@ww1120 wrote: And what screening would be done at FLL? I seem to recall years ago a gate agent needed to see my passport to fly to AUA and stamped a red OK on the BP and that was it. Just hoping I don't have to re-clear security. Obviously things will be made clear the day before when I see which BPs I'll be able to print out. Not sure if that's the reason for the 3-hour layover in FLL. You won't have to leave the airside areas, and you mentioned that you were carrying on your luggage.   If you checked bags at BWI then the ticket agent there would likely also have asked for you to show your passport just to see that you have it as a courtesy since your bags would be making it all the way, they want you to join them.           ... View more

@stevenrollinson wrote: Hey @DancingDavidE    Do you happen to recall what error message you were getting before you activated texting? And have you flown in the past 30 days and are still having this issue?   We're always working to improve things behind the scenes... Just over a month ago at the end of September. I think the workaround did work that time. I forget if it shows an error, I should have taken a screenshot. I think it was more of a failed to authenticate and hung up.   The symptom is as if the login credentials are being sent but they won't transmit without the internet.    Activating free texting seems to open that portal for the credentials to exchanged.         ... View more

@SoCalFlyer97 wrote:     I have not seen nor heard of any plan or proposal to permit up to three credit card payments per air fare transaction. A possible workaround would likely be to book two separate cheaper flights with the second and third credit cards but cancel these and use the flight credits plus the first credit card toward the purchase of the real flight. Also split the trip into one-ways.     ... View more

@realst8ace wrote: Thanks for your reply. My possible cancellation would be for a cruise that was charged to a RR credit card. I don't think we will have enough additional charges to offset it. That's why I am asking.   And you'll get a refund to your card for the cost of the cruise if you cancel?   Was it a Southwest Vacations cruise or an independent cruise that you used the SW Visa for?   Also to clarify if it is a sign-up bonus for spending which Chase doesn't take back or if it is remaining spend over the course of the year.    You might be flagged if the balance of the card goes negative - for a normal ebb and flow I've never heard of anything like that happening.    If you are talking some bigger numbers here then I'm not sure.    I'm going to just make up some numbers here and you can adjust for yourself:   If the cruise was $2,000 = 2,000 points I don't know if that would trigger a review of the account or not.   In order to make 2,000 points another way you can fly a business select fare as a points run or upgrade on some other flight you were already going to take with the 12x multiplier, 1 point per dollar on Southwest.com, and 1 point per dollar you'd have to spend $150 so that's well worth it for a companion pass. Here are some other qualifying activity in case any are matches for things you would have done anyway: https://www.southwest.com/html/rapidrewards/eoy-tier-communication.html I don't think we know for sure if they would look at the refund as ineligible or not, it might be fine. As you are getting into thousands of dollars it might get more scrutiny.  Even a $10,000 cruise would be offset on points by a $715 of Business Select fare which if you fly a lot would still be worth it for companion pass. People talk about spending more for CP and eventually you need to consider if you are going to actually get enough free flights to make it even.    I hope this helps. Certainly many times nothing happens, but if this cruise is a big number then it is hard to say if it might be looked at. They don't seem to take back membership bonuses, but if it was regular spending points I think they can.   ... View more

@Luvtoflyguy wrote: Update: I see the coupons when I updated my boarding pass for my next flight. Did not get them on my current flight. Hopefully it was just a glitch and this will be automatic moving forward. Hopefully the FA was or will be helpful with the roll-out if needed.    Thanks for the update, I'll look forward to it my next flight isn't for a couple of weeks.     ... View more

@Guerilla wrote: Lol so you are going to blame me for someone else stealing my bag by saying I should have checked it? Then I guess Southwest should mandate all roller bags are checked.   And yes, they should make a simple "make sure you have your correct bag" announcement when they learned of it. I've seen it be done before They have done this before, I'm not sure why LAX wasn't able to do it.          ... View more

I have seen it - pretty funny! I hope he gets A-List but he can still do the bit, it's pretty funny.     ... View more

@realst8ace wrote: I just earned a companion pass based on credit card purchases for 2023. It looks like I may be cancelling a trip that was charged to my card. Will the credit amount deduct rewards points and if so could this result in the companion pass being revoked if I fall below the 135K points earned? 1) you should be fine either way if this was a typically priced flight you have one more month of earning with a closing in December to earn more points.    2) if the flight was WGA then you won't be getting any money back - you'll have a travel credit instead so the card won't be affected.    3) the credit for flying (6x points for WGA for example) happens when you fly, so that isn't part of your CP qualification at all.    I think they do have some opportunity to take it back due to refunds but in this case you may be fine anyway with one more month of spending, or depending on how you cancel the flight you may not actually be getting a cash refund.   If it is important to you, when you cancel the flight choose Travel Credit instead of a cash refund if you have a BS or Anytime fare.         ... View more

@Guerilla wrote: Hi, On my flight nonstop ATL to LAX yesterday my carry-on roller bag was stolen. It was placed on top of me but I was distracted and someone in one of the two rows in front reached back and grabbed it.   Flight attendants were telling me to open random closed compartments (why?), the gate agent didn't make a terminal wide announcement, and the first thing the baggage claim rep thought to do was blame me for someone taking my bag (assuming I placed it in the front of the plane and sat all the way in the back) instead of making an announcement at the gate area.   This is really annoying. I don't know how people can't tell what is their bag/where they placed it/if they checked it in or not. There weren't any extra bags on the plane according to the flight attendant we saw in the baggage area about 45 minutes later.    Protip: have something like airtags,  and sit in the aisle so you can see exactly what bags are being taken Luggage tags on the handle also, even for carry-ons.    I hope it turns up, strange that there wasn't a corresponding bag left behind by the person who took it.    The FA were just having you look everywhere just in case, they don't know your memory of the situation or if it got moved, if the person grabbed it then realized and left it where they were...who knows.   If it was an honest mistake you may not find out until the person gets to the destination and realizes the mistake. If was a dishonest mistake then you won't ever get a confirmation.     ... View more

@rjw1951 wrote: I just spoke to a telephone representative at Southwest to determine whether or not wheels are counted in the maximum checked baggage size. I was told that wheels are not included in the measurements. That is correct ... View more

@ZWolfe wrote: Does anyone know if the Southwest Rapid Rewards ®  Performance Business Credit Card perk of $500 point transfer fee reimbursement applies to any point transfers purchased with this card or only transfers made from my account to someone else?  In other words, could I use the card to pay for the transfer fees from points someone else wants to gift?  I'm curious if the card cares which rapid rewards account the points originate from.  I've got a family member who flies SW nearly every week for work.  He's A-List Preferred, has the companion pass yearly for his wife and accumulates an insane amount of points.  Outside of work, they really don't use the miles.  If I wanted to transfer those miles to my RR account, and paid the fee with the business card mentioned above, would those fees be reimbursed to me?  The points wouldn't originate from me, but they would end up in my account.  Obviously, I can always use his points to book my flights, but I'm just curious about this particular method.  I could always just try and see for a small amount of points if no one knows this particular answer. I'm guessing no, the transferring party usually pays for the transfer as far as I know.   Your idea that as long as your family member is game to let you use the points, they can book the flights for you there's no requirement to transfer in order to use them for someone else's ticket so you do have that as a backup option.   Obviously that will be a time burden on them if you are talking 10-20 flights in this manner as they will need to make the bookings.    This situation isn't ideal but since you mentioned it was family maybe they can find the time.      ... View more

@tappingmom1 wrote: Before you lash out at SWA regarding their lack of senior discounts, you should be aware that senior fares are almost nonexistent on all domestic airlines.    Yes, you **may** find them on very specific routes (Honduras comes to mind) or with very complicated rules or with a limited time promotion.   But, hey, search away... Agreed - at least in the recent memory these are a discount off of the Anytime fare which includes refundability.    So seniors, just like everyone else, like to get a good deal and the WGA is offered as a non-refundable option for anyone to get a cheaper ticket.    Make sure you include baggage fees and change fees when you do your evaluation of all the options.      ... View more

@CupCrusher40 wrote: dozens of plane crashed have been caused by snow The distinction would be that if the conditions were judged to be not safe then they won't go.    That doesn't prevent some unforeseen situation from developing or human error.    But you'll find domestic US passenger aviation to be very safe on the whole with conservative approach to safety. General aviation gives the pilot a little more leeway, it is just them being responsible for themselves without the passengers.    You can see it when snow comes to an airport like Chicago, there are plenty of cancellations, no one is shy about canceling if needed.      ... View more

@Jscott1000 wrote: So evidently if daylight saving time ends during this period you are instructed to check in at the 23 hour point.  Yes, this is happening to me this weekend. That sounds consistent with past time changes - check in at the correct “number” hour as if it was usually 24 hours in advance even if it is 25 hours in the fall back or 23 hours in the spring forward.   This is the easiest way so the passengers don’t have to do the math on the time.     ... View more

I get these also, the Signature, Plus, Premier, and Priority versions of the card have different eligibility.   Mainly that it was never eligible for Signature card.     ... View more

Awesome, thanks for posting and sharing that info.  ... View more

I forget from an earlier thread did someone say they did successfully same day change their flight in order to have a long layover somewhere to visit a boyfriend or something?   In that case it was booked as a standard connection and then adjusted on the same day to extend the layover into a stop over.     ... View more

@SoCalFlyer97 wrote: @brandis wrote: Hi, there! I know Puerto Escondido is becoming a huge tourist destination in Mexico. I'd love to see a Southwest route added there! I assume the layover would just be in Mexico City to get there as a final destination, but this is fine by me. Wish I didn't have to use other airlines or piece together flights in order to make it work!     Would you be open to taking a domestic Southwest flight to SAN for your stopover, taking an Uber/Lyft ride to the CBX border crossing, and connecting to a Volaris flight from there? Alternatively if you don't want to pay to cross at CBX, take the MTS Airport Shuttle+San Diego Trolley to the San Ysidro crossing, and Uber to TIJ?   So I'm not sure about a MEX layover - currently Southwest isn't serving MEX so that's a different issue - but also international airlines aren't usually authorized for making domestic flights. i.e. they can't pick up new passengers in MEX on the way to Puerto Escondido and I'm not sure about through passengers actually but if the plane came from Houston for instance and landed and it was allowed for passengers to disembark but no new embarkations then the plane would be potentially a bit empty, as well as @SoCalFlyer97 mentioned flying through one of the most expensive airports for its layover.              ... View more

@johnindallas wrote: I should have said "I WISH I still had my A-List Preferred status..." I have had an issue before where it wouldn’t authenticate my login but sometimes it would work if I went back and activated the free texting first and then returned to the ALP login it would connect.  Not sure about BS login but the workaround might be the same. Allowing the free texting opens the pathway through the internet that allows the credentials to be exchanged which is needed to approve the access.     ... View more

@CupCrusher40 wrote: I 'm pretty sure your allowed but will gate agent rebook if late? It’s unofficially yes - as long as everything is on Southwest they will be able to see the prior flights. You may have to point it out to them though, the reservation won’t automatically pop up.  It’s a little rare to see a big price drop on booking multicity vs a Southwest connection, but it is possible.      ... View more

@kingsmatt80 wrote: Yes you should be able to add a companion in January once the CP Privilege kicks in.  So If you have yourself and Dad already booked, on 1/24 the option to add a companion (your Mom) should be active and a button will now appear when you go to the "manage reservations" option on the desktop website.   I would suggest you also book your Mom's flight now just to save the seat.  Since you are using points you can go in on Jan 24th through "manage my reservation" and cancel you Mom's flight before you add her as your companion.    This way your Mom and Dad will be on the same reservation as you and get the A-List boarding position benefit when you go to check in. There will be three ways to do this each with its own benefit and downsides:   Don't buy your mom the extra ticket now, just wait to add the companion. Downside is what if the flight sells out before you get the companion pass activated there would be a potentially costly scramble at the last minute. Protect yourself and buy all three tickets now on points, refund your mom's ticket when the time comes to add the companion booking. Downside is you may have to call in to break off one person from the reservation, I'm not sure if that's a self-service option online. Protect yourself and buy two tickets now with points, and a separate points ticket for your mom, then it will be easy to self-service cancel the points ticket and then add the companion. Downside is that if you do end up using the backup ticket she won't be on your A-list confirmation number. We are normally doing Option 1 ourselves, if the flight sells out we'll have to scramble for an alternative but most of the time, especially since Southwest stopped overselling flights, there is almost always one seat available even if you are trying to snag it at T-24 or on the way to the airport. But your (your mom's) stress level might be worth reserving a seat with points either Option 2 or Option 3 above.   Hope this helps clarify the otherwise great advice from @kingsmatt80 - it's a bummer that you can't add the companion in advance to be active during the eligibility window, you have to wait until the pass is turned on unfortunately.   We did this in September this year, changing flight plans to extend a trip one day so that our travel would be during the CP window even though the CP would only be turned on that day of travel. Mild amount of stress and flight was full and we ended up splitting up the parents and kids on two different flights since we couldn't get all on one flight. I used my A-list same day change to move to a later flight with one kid as my companion and my wife stayed on the original flight with the other kid as promotional companion.             ... View more

@PDFelter wrote: I received one also, and not sure either.  Thought for sure it was the 2x CP points promotion but that doesn't end until November. Thought it would be a one time deposit of points.  I'll take it though.    Too bad this time of year you can't apply bonus points like that toward the next year. 🙂  already earned CP this year, but thankful for the offer. Some years I would need it!   Same, I actually earned it earlier than ever before this time, usually it's reliable to count on November/December.      ... View more

@ckillham85 wrote: The item absolutely exists, there’s no doubt about that. As previously stated the aircraft was retired (and replaced) and skin made into the keychains. The community that collects them has not seen them publicly offered, so it’s likely they were given to employees. I’m trying to reach out to those who may have stumbled across them and may be willing to part ways with them. The photo is helpful - If you can show that the tail number here was Nevada One's tail number then this would seem to stand up very well.    It is in the realm of possibility that the background photo is generic, where the tail number is specific information.   But also to your question as the forum is primarily customer to customer I'm not sure if you'll catch the employees who have these, or from the photo is looks like they were for sale to someone/employees so someone that chose to buy one might not want to sell it, who knows I hope you can find one available.    I'm sure this is great business - support the arts at the same time the recycled aluminum is worth $1/lb by weight and surely this item for a few ounces was selling for $20 or so which would support the diversion from recycling for at least some portion of the hull.    I'm sure all the thick and odd shaped parts ended up recycled.         ... View more

@dfwskier wrote: If you change flghts, you get a new boarding spot, whatever it may be, when you check in If A56 on that new flight had also just changed their flight, it could be given to you if the timing was perfect as the spots are re-used.    But the more likely outcome is a much later boarding position.   If you are A-list though then you can board at "A61" position between A and B groups even if you have a B or C position. (And it says A-list on your boarding pass)         ... View more

@Andysouthwest wrote: Upon checking my Rapid Rewards account this morning, I noticed a Customer Service Adjustment on 10/27/23 for over 17K companion points. Anyone have any idea what this is all about? In your favor? That could be the promotion for the bonus CP points over the past few months.     ... View more

@Wmerchant wrote: If a book a reservation for 4 people on gift cards, can I use a total of 12 for the booking or is it only 3? The wording in the fine print description is per person, but assuming you do this online I think it is only going to offer you three methods per reservation (regardless of how many people).   However, one way to split it up is to book one-way tickets for your trip, that will in practice extend it to six methods per reservation if that's enough.   Otherwise you may have to call if you needed to use all twelve gift cards.     ... View more