4 hours ago
4 hours ago
@dfwskier wrote:
If you are really unhappy, then perhaps you should file a complaint with the airline.
To doso, click on"contact us" beloq and proceed.
You'll need to note the seat you were in - the Max A/C system is fine in general, so if the specific plane is having an issue you can note it.
Did you notify the flight attendant? Sometimes the temperature can be set too high.
Those nozzles above you are only a portion of the A/C air, there should be plenty of ventilation and A/C capacity even if you had the nozzles fully closed.
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4 hours ago
4 hours ago
@Jlsswflyer01 wrote:
I just booked qualifying flights for Companion Flies free promotion. Travel takes place in spring and flight with companion must travel August - early October. I understand I will receive the Companion Pass Credit in my account at end of May.
My question is can/should I book October flight for self and companion now to ensure we both have seats and then call SW to have agent apply the credit to my companions ticket fare. Or, must I wait until I have the credit and then try to book our flights? I worry if I book my single flight now it could be sold out when I get the companion credit for my spouse, or if wait to book the availability may be very limited since our trip would be on final day of promotion.
If you are nervous about the flight selling out book the companion ticket on points if possible, which will re refunded to you when you swap for companion ticket, or else you can use a refundable fare.
Otherwise if the companion also flies often you can book WGA fare and swap it, then the companion will have a travel credit to use later, it won't be refunded.
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4 hours ago
4 hours ago
@Amberbarone wrote:
Drop me off at the airport door - not the gate sorry!
Does your airport have curbside check-in? If so use that, they would be used to someone coming up to the counter with the other traveler's ID while that person waits in the car, or you can swap positions where one starts the check-in and the other finishes it.
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yesterday
yesterday
@valeriacabello wrote:
Hm got it, even if they were both paid for under one checkout process/one user?
That's correct - I'm sure the terms do say that the required travel is per person.
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yesterday
Thanks for your reply. Qualified, checked with Chase who confirmed the information was passed to SouthWest. The points showed up a few days back in my SouthWest account but no Companion pass yet... Southwest states 8-12 weeks, not ideal 😞
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yesterday
This travel should have called for a flight attendant and not given any advice or scolding to the other passenger.
If someone is blocking you, report them to the flight attendant and let them handle it.
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Wednesday
Wednesday
@shanewant10 wrote:
Can I show verification document (driver's license or passport) to a SWA attendant when I'm traveling to Denver on another airline so that I may board online when returning on SWA flight a week later? The by-mail verification process seems slow and cumbersome. I wish to check in early and get an early boarding status.
Not a flight attendant but maybe someone at one of the gate counters can help you with this, or when you depart the airport stop at the ticket counters.
Personally I'd try to do it while inside security if you have time to take the plane train to Concourse C and try customer service there. Then if nothing is working, stop by the ticket counter on the way out of the airport.
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Wednesday
Wednesday
@dfwskier wrote:
Southwest does not fly from the US to Canada
Wrong airline, try Porter!
But if it does come up again, here is how Southwest treats "young travelers"
https://support.southwest.com/helpcenter/s/article/young-travelers-flying-alone
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Wednesday
Wednesday
@bec102896 wrote:
Flying to Florida in the summer is rough
1. almost daily Seabreeze, storms causing ground stops and delayed flights
2. awful heat and humidity sweat with only being outside 5min in some cases
Florida in July/Aug is a "no" for me although somehow I keep end up doing it.
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Wednesday
Wednesday
That it is "all the TSAs fault" seems to be the well rehearsed response by all Southwest phone support, check in personnel and gate agents, for the multiple impacts getting selected for a secondary security screening causes. It's TSA, not Southwest, so you get nothing from them to help rectify the situation of getting a late C group number when you went to all the trouble to checkin and your spouse on the same reservation gets A group. It is true that it is TSA for being selected for the secondary security screening for the one flight with the extra screening, but all the issues on subsequent connecting fights are caused by Southwest's reservation system and boarding process. There is no reason not to get assigned your legitimate place in line on the rest of your connecting flights as the TSA screening has nothing to do with them. Even worse then not being able to board with the rest of your party on the reservation on subsequent flights is losing your TSA Pre Check from paying for Global Entry on the rest of your connecting flights. On international flights you usually need to go through security again after clearing customs. On my recent trip back from Mexico, the rest of my party with TSA Pre Check cleared security in 5 minutes and then waited another 50 minutes for me to finally show up. This is very much Southwest's issue. Other airlines with different reservation systems have none of these issues.
There are things that Southwest could have and should have done on my connecting flight. I clearly should have had an A group number as all other folks on the reservation with me did. All the numbers are gone since the Southwest system would not assign my connecting flight boarding position since it wouldn’t assign the 1 st flight. However, Southwest lets "special circumstance" folks board after the A group, before the B group. When I asked the gate agent in Miami, Monica V., if there was anything I could do to board at least close to the rest of my party, she parroted the party line that is was TSA’s fault and that there was nothing she could do. When I mentioned boarding after the A’s, she got that hostile look like I was just another low life trouble maker trying to cheat my way onto the plane before my turn. She stated that was ONLY for disabled passengers and my issue was not a Southwest problem.
An even better solution is for Southwest to still issue you your boarding position number for your connecting flights and not remove TSA PRE from your connecting flight boarding pass.
This is Southwest's problem, they just don't care as it will cost them money to fix their reservation system.
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Tuesday
I'm interested in flying october 28 From Cleveland to Miami returning November 2nd I be 65 Can I get a discount October 30th.
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Monday
Monday
I travel extensively for sports and frequently do not know the schedule when I book. I love, love, love the flexibility of the same day change, I love the companion fare and love the ability to rebook and receive a credit when there is a sale.
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Monday
I recently read that it could take Southwest two years to gear up for redeye flights for issues related to crew contracts. New pilot and flight attendant contracts were just settled recently. Surely this issue, which was proposed last year already by the company, were addressed in these contracts. What could possibly take two more years? There are already flights carrying over into the following day (DEN-ATL 2100-0155) in the schedule. Common guys; get this done!
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Sunday
Sunday
@haoyeen wrote:
What is the policy for checking in car seats?
Do checked car seats count as one of your 2 checked bags?
I could not find any official policy on car seats.
Post from 2017 states that car seats do NOT count towards the 2 checked bags but I want to be sure this is the case. Asking to clarify if post from 2017 is still applicable:
https://community.southwest.com/t5/Travel-Policies/Checked-Car-seats/m-p/58172#M10793
Thank you.
I'm having trouble getting to the link in the newly organized FAQ section but this is still true, you can check a stroller and a car seat as two additional items that don't count towards your two free items.
Also if the child is ticketed they also get two free checked items which may help. Lap children don't get the standard two free items, but they do still get the stroller and car seat exception.
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Saturday
Saturday
@joshbf wrote:
Why is there an iframe??? All I ever do is stare at the “revving up” image and the “submit” link NEVER appear… every flight, every time.
(please don’t suggest I reboot or clear my cookies- I’ve tried everything.)
i click A list preferred, so just take me directly to the authentication screen that is NOT an iframe- please!!!!🙏
But do try going to the free texting page and accepting it, then going back to A-list preferred login. For some reason that worked for me, whatever setting it is that gets put in place by accepting the texting permissions.
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Saturday
Saturday
Thanks for the suggestion but still no response from that organization. They look to be swindlers.
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Saturday
Saturday
@mzhibbs wrote:
Thanks!
I "phoned a friend" on this one and there is a new third-party service there, they won't be Southwest staff but there is a new option, they open 4 a.m. but take luggage for all airlines.
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There is nothing to stop you from buying $5,000 or $10,000 worth of gift cards except maybe your ability to pay the CC bill.
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a week ago
a week ago
Search your email inbox, spam, and clutter folders for the phrase "You're Going to" or in your case you can also search for the city name in case that pops up - that won't work depending how much you fly, but if not very often then it could work.
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Thanks to the replies. I found an email for the airline and they promptly sent me my details and got my set uop. Thank you for your help!
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a week ago
a week ago
My suggestion is to contact Southwest and name the flight and departure location. Then, ask for a partial refund of the flight.
The family boarding was so out of control at MCO that many voiced their concerns - now the rules are followed.
Get a refund.
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a week ago
@nlalanne wrote:
I have two trips booked in early May, which includes four Southwest flights. Three of the four of these flights are on a Boeing 737 Max 8, and one flight is on a Boeing 737-800. I'm seeing that Southwest cut the 737 Max from its fleet plans (https://www.reuters.com/business/aerospace-defense/southwest-airlines-removes-max-7-2024-plans-cuts-delivery-forecast-boeing-2024-01-25/), especially after recent incidents (https://www.nytimes.com/2024/02/05/business/boeing-737-max-uncertainty.html).
What's going on here? Is this a safe plane? What can we expect for this flight?
Was on two MAX8's just yesterday for a day trip to LAS. I felt completely safe and right at home as I do when flying on any of Southwest's 737's.
Below is the MAX8 Plane N8901Q approaching the gate for my return trip home yesterday late afternoon:
Looking at its history on FlightRadar24, this bird has been all over the country and it still shines and runs like new!
...and for my outbound trip that morning, the MAX8 plane N8748Q even had power to share!
It's 7-day history showed that it's been across the Pacific Ocean a couple times to HNL, to MCO to see the Mouse last weekend, and even to Costa Rica. Still shines and looks as good as new too!
Stay tuned for a report.
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To those who follow SoCalFlyer97's posts regularly well know that this traveler's Free Flight Entertainment portal is enjoying the views straight from the window.
Some of the favorites:
Check out the rest of the Photo Album here:
https://community.southwest.com/t5/media/gallerypage/user-id/173487/album-id/24156
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a week ago
@kencarl04 wrote:
Hello. We will have a flight this June. From OMA to MO then 40 minutes layover then MO to FL. Will that be enough time, which is 40 minutes layover to look for our boarding gate for our next flight? Do we need to get our luggage and check in again?
MO being St. Louis? The concourse is fairly straightforward with all the gates in a row so you shouldn't have to go a long ways or take any long route to the departure gate.
It's enough time to make a connection, you can verify at OMA that your luggage will be tagged through to your final destination in Florida. You won't have to go back through security.
40 minutes is on the shorter end of connections though, so you'll want to head straight for the departure gate with minimal stops.
Do you have any boarding constraints - Business Select, preboarding, A-list, family boarding, etc? These would be the only issues that you may get to the gate and boarding could have started.
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a week ago
Typically, points earned through hotel stays don't count towards the Companion Pass, but there might be some promotions or exceptions. If you're aiming to rack up points quickly, why not mix it up a bit? Consider exploring different avenues for earning points. Maybe look into credit card sign-up bonuses or airline promotions. And hey, if you're planning any trips soon, why not head over to Thailand? Check out this link for some inspiration: https://thaitriplover.com/nightlife-entertainment. I've heard the nightlife and entertainment there are absolutely incredible!
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a week ago
a week ago
@travelmum42 wrote:
I see I wasn’t clear/provide all the details. I will counter check one car seat (oldest), luggage, and lotus crib. I want to gate check the stroller and one car seat (baby). It just breaks down into 3 pieces. Then we would have three carry ons as well. I’m not worried about the counter checked or the carry ons as we are within limits. It’s just if the stroller becoming three pieces is a problem.
Definitely clear if the lotus crib gets counter checked as a luggage item. Then your luggage totals four pieces. Then you would still have three remaining baby gear items after checking the toddler car seat.
No one will worry about it when they see you with three items and two kids at the gate.
If you did have four luggage items, the crib and the toddler car seat, and then also the three pieces of baby stroller and car seat you'd have to explain that the two items together are one stroller, and that each kid is allowed a stroller and a car seat.
I think you'll be fine.
Remember to go to the gate counter and get a gate checking slip for each bag before boarding time is scheduled so you are ready to line up and drop that item in the jet bridge.
Last thought in a worst case - if the uppa bags are small, you can put both pieces of the stroller inside of a Southwest blue bag safely packed inside of their own uppa containers.
Southwest Stroller Bag (swathestore.com)
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a week ago
a week ago
@bballflyer wrote:
I would add that having pre-boarders also have to wait to get off the plane until last would curb those that take advantage of the rules and policies. If they need special assistance to board then it makes sense to me to wait until everyone is off to get that same special assistance to de-board off. I have seen this at other airlines and it seems fair.
They don't all need assistance to board, some need a specific seat.
But I see what you are saying, when traveling with my mom we will wait until it is confirmed that there is a pusher there with a wheelchair.
But that goes both ways, with the wheelchair crew there in the way the preboarders that are using them should go. If there isn't one ready, then wait.
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