Southwest Airlines Community

At Southwest Airlines, we take pride in being the airline with Heart, and that includes respecting our Planet. Environmental sustainability is an ongoing priority for our future, and we want to treat our Planet the way we treat our Customers—with respect that extends beyond takeoff and landing.   It’s an honor to share that Southwest was celebrated last month by D CEO Magazine as part of their 2023 Nonprofit & Corporate Citizenship Awards. Our ongoing environmental sustainability goals and efforts—including our Repurpose with Purpose program—helped us take home a win in the Sustainability Leadership category!   Specifically, our entry celebrated our refreshed climate strategy, including the work underway to help us move toward our goal of net zero carbon emissions by 2050. Efforts across our Reduce, Replace, Offset, and Partner strategy demonstrate our intent to focus on environmental sustainability, and it’s an honor to be recognized for that work!   Our global sustainability initiative, Repurposed with Purpose, was also a factor in our award win. Through this program, more than a million pounds of aircraft seat leather have been upcycled into new products. The driving force behind Repurpose with Purpose has remained the same since its inception. When presented with an aircraft renovation initiative in 2014, we asked ourselves how Southwest could help prevent materials like aircraft seat leather from going to waste. Fast-forward to today, and we’re proud to partner with a variety of organizations to give thousands of pounds of leather new life. We’ve donated more than $1.3 million in grants and more than 1.4 million pounds of leather to provide employment, skills training, and other social benefits for organizations and communities through Repurpose with Purpose.   There’s so much work that happens across the Company to support our environmental sustainability efforts—which is what makes being recognized as a Sustainability Leadership honoree extra special!       ... View more

Southwest Airlines ® is celebrating more than 50 years of putting People first this week by releasing a one-of-a-kind Leadership book, “Leading with Heart: Living & Working the Southwest Way.” This book represents Southwest Airlines’ guide to Leadership, business, and life, based on insights from Founder Herb Kelleher, as well as President Emeritus Colleen Barrett, Executive Chairman of the Board and former Chief Executive Officer Gary Kelly, Chief Executive Officer Bob Jordan, President & Chief Operating Officer Mike Van de Ven, and other impactful Southwest Leaders past and present.   Southwest’s new Leadership Book: "Leading with Heart: Living & Working the Southwest Way." Available at Southwest® The Store.This book also highlights Living & Working the Southwest Way as a set of fun and engaging Leadership tenets, giving readers a “behind-the-curtain” view into the beginnings of Southwest’s Culture and how it’s maintained by our People, so others can find useful learnings for their workplaces and daily lives. It features a special foreword by Gary Kelly and is endorsed by authors Patrick Lencioni, Dave Ramsey, and Ken Blanchard, as well as by Coach Lou Holtz and Brian Brim, Ed.D.   Join us in celebrating Southwest’s legacy of Leadership by diving into this Fun-LUVing book, full of meaningful lessons and interesting anecdotes from Leaders throughout Southwest’s history. As we release “Leading with Heart,” our hope is that all readers are inspired by Herb Kelleher’s belief that we can each lead by example and positively influence others, regardless of our title, job, or role in life.   “As far as Leadership is concerned, everybody needs to be a Leader in order to have a successful Company. We think everybody is a Leader no matter what their job is. They’re setting an example by their conduct, and they should be inspirational.” – Herb Kelleher, Southwest Founder   “Leading with Heart” is now available exclusively through Southwest ® The Store for $20 (plus tax and shipping).   “Leading with Heart” is the second of two special books Southwest has published to commemorate and celebrate the Company’s rich history and impactful legacy (the first is “50 Years. One Heart.”—a coffee-table book beautifully showcasing 50 important objects and artifacts accompanied by short stories from Southwest history—that was released late last year and is still available to purchase at this link through Southwest ® The Store).     Chief Executive Officer Bob Jordan and Executive Chairman of the Board and former Chief Executive Officer Gary Kelly proudly display “Leading with Heart” at Southwest’s Corporate Campus.About “Leading with Heart: Living & Working the Southwest Way” Hardcover chapter book 6 x 9 inches 208 pages Available exclusively through Southwest ® The Store for $20 (plus tax and shipping) Represents Southwest Airlines’ guide to Leadership, business, and life, based on insights from Founder Herb Kelleher, as well as President Emeritus Colleen Barrett, Executive Chairman of the Board and former Chief Executive Officer Gary Kelly, Chief Executive Officer Bob Jordan, President & Chief Operating Officer Mike Van de Ven, and other impactful Southwest Leaders past and present Features a special foreword by Executive Chairman of the Board and former Chief Executive Officer Gary Kelly Endorsed by authors Patrick Lencioni, Dave Ramsey, and Ken Blanchard, as well as by Coach Lou Holtz, and Brian Brim, Ed.D. Great for Southwest fans, leaders, business people, and higher-education students ... View more

The following was co-authored by Laurie Barnett & Juan Suarez   For more than 50 years, Southwest Airlines has been committed to doing the right thing by our People, through our Performance, and in service to our Planet. We take pride in our reputation as the airline with Heart, and that naturally extends to a passion for making a difference in our communities and protecting our resources. There’s nothing that showcases our corporate Citizenship efforts in 2021 better than the 2021 One Report—our annual corporate social responsibility Report.   This integrated Citizenship report provides important data and highlights significant social, economic, and environmental events that occurred throughout 2021, all through the lens of Citizenship.   2021 One Report highlights include:   A Word from Bob: Hear directly from Chief Executive Officer, Bob Jordan, on the progress and accomplishments our Company has made during our Citizenship journey. Our 10-Year Environmental Sustainability Plan: In 2021, we proudly announced our long-term goal to achieve carbon neutrality by 2050, along with our shorter-term, 10-year environmental sustainability plan. Each year through 2030, we plan to maintain carbon emissions at 2019 levels while continuing to grow our operations by focusing on four pillars: Reduce, Replace, Offset, and Partner. Inspiring the future through Southwest Scholarships: Championing educational attainment for all is a foundational principle that drives our work across the communities we serve. In 2021 we awarded our first round of scholarships through the Southwest Airlines Scholarship Program, supporting 17 students. Recognizing our milestone 50 th Anniversary: In celebration of our 50th Anniversary, we focused on recognizing our Company’s historic journey and honoring the People who kept us flying for the last five decades—our dedicated People, key partners, and loyal Customers.   Learn more about our efforts around People, Performance, and Planet by visiting SouthwestOneReport.com.   Something New for 2021 New this year, we’ve also launched the Southwest Airlines Diversity, Equity, & Inclusion (DEI) Report, a companion piece to the One Report. This comprehensive report focuses on our current DEI priorities and path forward. We plan to share this report on an annual basis in an effort to keep our Cohearts, Customers, and other Stakeholders informed on the progress of our DEI goals, commitments, and initiatives.    We are committed to Doing Well by Doing Good and these reports are the perfect way to learn more about corporate Citizenship at Southwest.           ... View more

  Today, and every day, Southwest Airlines is dedicated to giving the world Heart. Now more than ever, we’re focusing our efforts to help our Employees, Customers, and the communities we serve to navigate through the COVID-19 pandemic. Our Hearts are with all of those who are impacted and experiencing hardships. I’m proud of the many ways Southwest has stepped in to support the communities where our Employees and Customers live and work.   We remain strong in our commitment to meet communities where they are by providing meaningful resources and support. While our support often comes in the form of complimentary flights, I’m proud to share we also recently donated $400,000 of product, traditionally used during our in-flight snack and beverage service.   I’m especially proud that during a time when we must focus on low costs, our People found an innovative way to give back using resources we already had. These items will help communities fulfill a basic need, fighting against hunger.   Specifically, Southwest donated nearly 13 tractor-trailers full of product to 15 food banks that are a part of the Feeding America network, listed below. These food banks will distribute our donations to food pantries, homeless shelters, senior centers, and children’s feeding programs, ensuring it’s placed directly into the hands of those who need it most including those volunteering on the frontlines during this crisis. Atlanta Community Food Bank Feeding South Florida Feeding Tampa Bay Food Bank of the Rockies Greater Chicago Food Depository Harvesters - The Community Food Network Houston Food Bank Maryland Food Bank North Texas Food Bank Sacramento Food Bank & Family Services Second Harvest Food Bank of Central Florida Second Harvest of Middle Tennessee St. Louis Area Foodbank St. Mary’s Food Bank Alliance Three Square Food Bank   In addition to our foodbank support, we are delivering snacks and beverages to nearly 50 local organizations across the country.   A huge thanks to the many Employees and departments across the Company who made this donation possible—it was truly a Team effort that couldn’t have been done without Ground Ops, Provisioning, Enterprise Supply Chain, Customer Experience, Inflight, Community Outreach, and our Provisioning partner Bunzl!   Together, we can continue caring for our neighbors in need. Because at Southwest, we believe community is more than a place—it's at the Heart of what brings us together. #SouthwestHeartStrong ... View more

Since 2016, Customers onboard a Southwest flight have enjoyed the great taste of Community® Signature Blend coffee—made with four generations of family care for rich, smooth flavor in every cup. For every pound of Community® coffee served inflight, Southwest and Community donate to the ECOM Foundation, a nonprofit organization focused on making better lives for producers of coffee, cotton, cocoa, and other soft commodities.   Supporting the communities we serve has always been an important part of who we are as a Company which is why we are excited to share that beginning in 2019, Southwest and Community® Coffee are increasing our philanthropic support to the ECOM Foundation to $50,000 total per year. This increased donation will be split between two different school groups, Chiapas Mexico School Program, which Southwest has supported the past few years, and Grow Your School – Primary School Union Mexico initiative. Since the partnership was formed in 2016, more than $60,000 USD has been donated to Mexican communities. This partnership has allowed us to make a positive impact on education in communities throughout Mexico and we are incredibly grateful to further our support through this important program.     Through the work of the ECOM Foundation, we are giving origin producers in rural areas access to technology-enhanced secondary education and advanced agriculture training to promote long term sustainability in these communities and ensure the livelihood of the local communities and the coffee industry in the regions we collaborate with. People have always been at the Heart of everything we do, which is why we’re committed to investing in the quality of life for the producers of the premium coffee we serve onboard our planes. ... View more