Southwest Airlines Community

I agree that this is a great forum for opinions to be expressed!   On a personal note I post here because I love the Southwest business model and am fascinated by the seating policy/situation/debate/whatever you want to call it.  I don't have any skin in this game other than loving that I have Southwest as a transportation option.   My *opinion* is that the current set-up is confusing/causes debate/is ambiguous so I truly believe that your feedback is important.  I just think it will carry more weight if you send Southwest a good old-fashioned letter with your concern/recommendation(s)/and contact information.  Will it help?  I don't know.  But I think it will carry more weight than just a comment here (I recently sent a letter to the Investor Relations team and received a phone call with the information I requested).  I didn't state my thoughts about the "open seating" policy, so who knows, I may agree with you!  Or not!   Safe travels          ... View more

Yes, it is very possible that he was carrying for someone else and completely legitimate. It is those instances when some people think to themselves, "well if it is just me doing this it won't be an issue" that tend to boil the blood.  A) thinking they are special & above everyone else and B) if everyone thought that way, things don't work. Unfortunately, it seems more and more people are thinking they are entitled to "special treatment".  I blame the Kardashians : ) Anyway, this is a minor infraction compared with the "I'm saving this seat" SWA passengers. ... View more

But it is open seating so you cannot save a seat.  Think of others please, instead of just yourself.  The person wanting that saved seat may have paid for the opportunity to sit in the seat of gheir choice.  You are denying someone from a service they have paid for and you have not.  Additionally, by saving seats you are creating an atmosphere of hostility amongst the passengers.  When you shop at the grocery store do you stand in line with no groceries and ‘save’ the checkout register for the other person you are with?  Inconsiderate of others to save seats when there are limited options. ... View more