Southwest Airlines Community

wrote: wrote: wrote: wrote: wrote: Prehaps you should have been on the flight and scene the jackets coats and personal effects scattered on the seats.   I have. And I have moved the item and taken a seat. And when the person complained the FA wouldn’t get involved. They all see the abuse and when push comes to shove, they won’t get involved and the person with their butt in the seat will win.    Until, of course, the person whose jacket you move decides to use physical force to stop you, and you are both removed from the flight.   Southwest allows seat saving. What they are doing is not wrong, according to Southwest.   Because of the Southwest "non-policy," the seat saver is every bit as "correct" in their position as the person trying to take their seat. Neither one is more correct than the other, per Southwest's "rules." Apply whatever moral beliefs you have to this situation but that doesn't mean a thing since Southwest ALLOWS SEAT SAVING.   Southwest will be liable when the eventual physical altercation happens. And it will. I’m not getting tossed if someone assaults me on a WN plane. And if I do, WN will have one hell of a lawsuit and Pr disaster in their hands.  As long as they continue to tell people to take any empty seat, they are implying seat saving is not allowed.    Hilarious.    You'll get tossed if Southwest decides to toss you. 😉   And Southwest's PR will make it clear that a belligerent person was removed from the plane for not obeying the orders of the crew.    If they tell you to step out, you don't get to say "no."   Also, fyi: While I absolutely agree that their position makes things (purposely) unclear, they do not tell passengers to take any "empty" seat, they use the word "available," leaving the definition variable, to their benefit.   But thanks for reinforcing my belief in my prediction -- with attitudes like yours, a physical altercation is all but guaranteed.      I hear empty on a regular basis.  Asaulting someone over a seat is a good way to get thrown in jail. The person who is the victim might be removed from that flight, but the WN bean counters don’t want the PR nightmare of a passenger being assaulted on their plane for taking N empty seat in an open seating situation. They will make sure the victim is well compensated to avoid a PR nightmare.  ... View more

wrote: Once a month is not a frequent flyer. Coats are not considered carry on items.  The seating on the 737’s WN uses hasn’t changed in over a decade. Me thinks thou doth protest too much. Perhaps a netjet membership might be more to your liking.  Surely someone who flies Southwest frequently knows that seating has actually changed several times in recent years, most importantly the "Evolve" interior retrofit, which added 6 seats (an extra row) to each plane, reducing seat pitch and customer comfort significantly.     The slimline seats take less space. Pitch hasn’t changed.  ... View more

WN got the reputation of being a low cost carrier when they were able to keep fares artificially low by hedging fuel contracts. Unfortunately most flyers aren’t bright enough to understand the concept and shop for the lowest fare with zero comprehension of how fare structures and corporate profitability and accountability to shareholders actually works.    If you only care about the cheapest ticket, and find a lower price on another carrier, book on the other carrier.     And for the person complaining about high ticket prices in March, it’s called profitability. Last time I looked, WN is not a charity.  ... View more

wrote: wrote: wrote: Prehaps you should have been on the flight and scene the jackets coats and personal effects scattered on the seats.   I have. And I have moved the item and taken a seat. And when the person complained the FA wouldn’t get involved. They all see the abuse and when push comes to shove, they won’t get involved and the person with their butt in the seat will win.    Until, of course, the person whose jacket you move decides to use physical force to stop you, and you are both removed from the flight.   Southwest allows seat saving. What they are doing is not wrong, according to Southwest.   Because of the Southwest "non-policy," the seat saver is every bit as "correct" in their position as the person trying to take their seat. Neither one is more correct than the other, per Southwest's "rules." Apply whatever moral beliefs you have to this situation but that doesn't mean a thing since Southwest ALLOWS SEAT SAVING.   Southwest will be liable when the eventual physical altercation happens. And it will. I’m not getting tossed if someone assaults me on a WN plane. And if I do, WN will have one hell of a lawsuit and Pr disaster in their hands.  As long as they continue to tell people to take any empty seat, they are implying seat saving is not allowed.  ... View more

As an AA million miler and WN A-Lister, I know how they work, and have also seen as many people try to work the system as elite flyers as I have pre-boards on WN.  Far too many “elite” flyers have horrible attitudes and think they are above the “unwashed masses.”  Frankly anyone flying WN as an A-Lister isn’t all that.  It’s a lousy 35K points, not the 125,000 butt in seat miles I used to do each year on US.     wrote: Those who think an A-List member is being "entitled" really don't quite understand how frequent flyer loyalty programs work, do you? 😉         ... View more

wrote: So let me put you in my shoes. I have 3 kids and a wife. I'm A1 and board first. Your telling me I should sit in the front like I expect to because I spend so much, and I should only save a seat for 1 kid. Meanwhile my wife and other 2 kids should sit in the back of the plane. Try that with your significant other and kids and see how that works. Also, please dont say then you all sit in the back because I spend a lot, most likely more then everyone else, and I feel as If I should be able to sit wherever I want. Mainly because again I spend ALOT. The rest are just looking for a cheap fare. And like Southwest always says, you have plenty of options when flying 🙂   Thanks! This has to be one of the most self-entitled posts I have ever read.  Spend $15 per for your family to get EB and get over yourself.  I fly as much as you do and am embarrassed for you.  ... View more

wrote: But again your still not A-List preferred. You don't fly 100+ flights a year like some of us do on Southwest. Not to mention I buy the Business Select ticket and get A1 or A2. You can't expect to get the same services by spending $15 as someone who spends $200,000+ a year. Sorry 😞 DYKWIA? ... View more

The fair thing is to buy early bird for your family.  If you are traveling that much for work, the bit of coin it will cost is less than your weekly Starbucks budget.  DYKWIA much?   Ps—I’m an AA million miler. That and a dollar still won’t get me coffee at Starbucks.    wrote: Hello All,   I thought I should clear this up on behalf os southwest in the nicest way possible, because they won't want to be rude in there response. So the policy is very FAIR. If I am a southwest A-list preferred member because I fly over 50 flights a year, and in some cases over 100 flights. Then when I travel with my family whom is not A-List, and get B and C boarding positions, how is it unfair for me to save them a seat? The people that are complaining are those that buy the Wanna Get Away fare and have 7 people and expect to sit next to each other. How about next time one of you get the early bird check-in for $15 and save seats yourself? I refuse to sit in the front while my family gets stuck in the back because I can't save a seat for them. And guess what?? If you don't like it then next time fly Spirit... Please and Thanks!   P.S. I'm sorry for sounding mean but seriously if you spend $200,000+ a year on southwest airfare, then yes I will be saving seats for my family so that we can all sit together. You can do the same by paying $15. You might as well email United and tell them its not fair for people to book first class tickets because you feel inferior.   Your Truly, A Southwest Loyalist       ... View more

wrote: I am a loyal customer of Southwest. I have been traveling with SW for many years.  I travel approximately once a month. I normally travel to and from the same airports but have recently traveled with them to other locations outside of my norm. I dont understand why the overhead baggage is allowed to be overused, abused and not controlled more by ground crews or whatever crew needs to 'control' this. I have consistantly seen bags larger then allowed to be crammed in and still not fitting until a flight attendant takes the bag out and readjusts and reorganizes. Clearly, the bags are too big. With SW policy of 2 free bags, WHY oh WHY is SW allowing this type of on boarding and off boarding conditions.  On my recent flight a woman walked up to the boarding attendant with 2 bags and asked if one could be checked?  WHat !  Didnt she realize before getting to the gate that she had 2 bags!!!!!  This of course took time for the boarding staff to explain to her how to check her bag at the gate. This held up the boarding passengers. On my last flight I took an aisle seat.  The passenger in the middle seat , sitting after i had taken my seat, had several items on the floor in front of her. I beleive to have been a bag and a coat. 3 Flight attendants looked at this ...mess...and did not say a word to her.  THREE !!  Not sure why! But, this is NOT acceptable for inflight safety!  She was also talking on her phone until just 30 seconds from take off. I beleive that those of us who do not carry on should be rewarded and 1st board/unboarding should be given to us.  Why should I have to wait for everyone to get their bags from some obscure overhead compartment when I dont carry on and SW is offering 2 checked bags FREE!  FREE PEOPLE FREE !!!! I would love to see how much actual time it takes for board and unboard flyers without all the overhead baggage. When I ask people why they carryon they say The Wait time at the baggage carousol is too long.  I havent found that to be the case. I think we spend more time waiting for everyone to get their carry-ons down. As I mentioned earlier, I am a frequent flyer, I always (always) recommend SW to anyone that is looking for flight recommendations.  I have been very loyal.  But, recently, the crammed seating, the overhead situations has gotten to be too much for me.  SW you have lost a good customer and and loyal friend. Once a month is not a frequent flyer. Coats are not considered carry on items.  The seating on the 737’s WN uses hasn’t changed in over a decade. Me thinks thou doth protest too much. Perhaps a netjet membership might be more to your liking.  ... View more

wrote: Prehaps you should have been on the flight and scene the jackets coats and personal effects scattered on the seats.   I have. And I have moved the item and taken a seat. And when the person complained the FA wouldn’t get involved. They all see the abuse and when push comes to shove, they won’t get involved and the person with their butt in the seat will win.  ... View more

The best solution is to require all preboards to wait until others are off after landing to exit the plane. Those who choose not to wait should be tagged as ineligible for preboard in future flights. Solves every single part of this issue, and Based on what I have seen, would eliminate 80% of the miracles in the sky.  ... View more

I take the first open seat that I want, if someone wants to save seats they should either not be cheap and buy early bird for their entire party, or sit in the back.  ... View more

Having flown F on  every domestic mainline and regional that offers it, this story simply can’t be true. You get on and either turn left or right. If left, there is an unimpeded wider aisleway. If right, there is an unimpeded wider aisleway. Either way, if you can fit through a J aisle you can fit through an F aisle. Period.     The only exception might be trying trying to load F upper deck on a 74- where you need to take the stairs. If that was the case, it seems you would have mentioned it, unless you were trying to make a point which is moot to this conversation.  ... View more