08-30-2018
06:59 PM
08-30-2018
06:59 PM
@dunlapd2 wrote: Customer Relations just told me I had to have the confirmation and not the flight # associated with the Early Bird in order to get a receipt. We book through a travel agent and all we have is the credit card charge with the ticket number, posted date, depart date..which actually the purchase date from and to airports as well as the traveler's name associated with the credit card. I NEED EB receipts. How do I get them with this information? Did you tell the customer relations agent that you had the credit card? You'll need the confirmation number to check in anyway, this should be a reasonable request from the travel agent IMO.
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02-21-2018
08:55 AM
02-21-2018
08:55 AM
Hi there,
I encourage you to give us a call at 1-800-I-FLY-SWA. An Agent will be able to resend your original booking itinerary e-mail, which includes an amount charged and payment method.
-Adam
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