@ffflyer wrote: IMHO SWA is one of the very best rewards programs simply because there are no restrictions. Like any program, you need to know the rules and yeah, you will lose your miles if you don't use them by the deadline. This post is iironically originally from 2018, and now the points never expire.
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@Cwc624 wrote: Hello, I need to speak to a representative from Southwest that I can contact about bait and switch tactics being used by Chase Visa Card. I have photo proof of what I signed up for and been constantly contacting them for a couple months now to no avail. If you may be able to help please let me know. Thank you Southwest has no control over any offers that Chase may make. Thus your concern should really be voiced to Chase. If Chase Customer Service has been unable (unwilling?) to help out, you could write a letter to Chase's CEO: James Dimon CEO JPMorgan Chase & Co. 383 Madison Avenue New York, NY 10179 Include whatever evidence you have as well a documentation of steps you've taken so far. As an aside, this situation happens frequently due to Chase's practice of having multiple credit card offers available at the same time. So people think they are signing up for one offer, and they inadvertently sign up for a different one.
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04-08-2019
03:58 PM
04-08-2019
03:58 PM
The same thing happened to me. I signed up for the 40,000 point promotion and I only ever received 10,000. I called Chase and they said there was nothing they could do. I can’t believe a company would treat their customers like this. I will never do business with Chase again! Southwest should look into this.
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