Southwest Airlines Community

Interestingly if these same people buy a ticket on another airline with assigned seating, they are not allowed to pre-board. It’s not a legal issue. It’s a poor practice by Southwest.  ... View more

Yes, then the people that have paid to board first can do so instead of after a preboard fraternity group of 12 at Panama City Beach airport at the end of spring break that just happened to all have same allergy. Then bragged our loud how they got the best seats.   Ridiculous! ... View more

They should require a doctor’s statement in letter head that confirms the specific condition. That is legal.  ... View more