@Prodas1 wrote: @SouthwestAir Flt 2434 Shirley worst steward. Needed water she had a tray full she declined me I even went to her because I was asleep for 4 hours. Needed H20 she declined thank u steward in back for getting me one. Hello. Sorry to hear that you felt mistreated. Most travelers have positive interactions with employees Since this is a cutomer to customer forum, you are unlikely to find resolution here. If you would like to lodge a complaint, you should contact the airline. Details on how to do this are at the top left of the contact us web page. https://www.southwest.com/contact-us/contact-us.html?clk=GFOOTER-CUSTOMER-CONTACT-US Be sure to mention the date of travel, flight number, departure and arrival airports, and the name of the offending employee.
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