Southwest Airlines Community

@dwaynec74 wrote: How did you get refunded? Contact Southwest rather than Chase, they should not give you a hard time.  I'd send Southwest an email message with the refund request using the online form or use the Chat function from within the app.   ... View more

@dwaynec74 wrote: Naaaww, Dave. I was just curious. It seems to be generally reasonable then, the main complaints on the community are due to extreme events such as weather that affects a broad swath of the country (and which there is not reimbursement other than re-booking) and mechanical problems affecting aircraft availability.   The problem is for the busiest routes or people that re-accomodate last, the availability may be low resulting in longer delays for a rescheduled flight.     ... View more

Thanks for giving me the name for my blessing, Dave. I'm glad it worked out and at no charge. ... View more

Try these contact numbers instead: https://www.southwest.com/contact-us/contact-us.html?clk=GFOOTER-CUSTOMER-CONTACT-US   I don't believe that is the real Southwest number above.     ... View more

@TheMiddleSeat ty for the heads up. I look forward to more deliveries. lol ... View more

Thx! You answered my question as well.  ... View more