06-13-2019
11:56 AM
I canceled flights a few months back (for 6/22/19 and 6/29/19). The one I'd purchased w/points got refunded back to my account with points. The others (I'd booked for my husband and 2 children with our SW card) were not "refundable," but I was told by SW agent that the funds would be on our account for future travel. We booked flights for November 2019 recently (with the SW Visa), but I didn't think at the time to look into using those saved funds. Anyone know how to go back and have the new flights credited w/the funds? Thanks in advance!
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06-13-2019
11:52 AM
06-13-2019
11:52 AM
I canceled flights a few months back (for 6/22/19 and 6/29/19). The one I'd purchased w/points got refunded back to my account with points. The others (I'd booked for my husband and 2 children with our SW card) were not "refundable," but I was told by SW agent that the funds would be on our account for future travel. We booked flights for November 2019 recently (with the SW Visa), but I didn't think at the time to look into using those saved funds. Anyone know how to go back and have the new flights credited w/the funds? Thanks in advance!
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