04-16-2020
10:46 PM
04-16-2020
10:46 PM
I'm not fussed up about it, but I just had Southwest tell me the other day that my WGA fare was cancelled by them due to scheduling issues (May 15 PDX -->ONT) - here is the text verbatim: (I suppose that if I wanted to get my actual $'s back, they wouldn't put up too much of a fight?) We want to make you aware that your upcoming flight (Confirmation #XXXXXX) has been affected by changes we made to our schedule. As a result, we were unable to rebook you on a similar flight within three days of your original departure date. Therefore, your payment has been turned into reusable travel funds. We’re sorry your plans were impacted by our changes. If you're ready to rebook, we encourage you and any of the original Passengers on the reservation to visit Southwest.com to rebook your travel using your travel funds. If your new itinerary costs more than the funds you have available from your previous reservation, we're happy to cover the price difference as long as: • Your new trip occurs within 60 days of your original travel. • Your origin and destination airports are the same (i.e., the same trip). If you would like to pursue this option after you've confirmed online that your new itinerary costs more than the original, call 1-800-I-FLY-SWA (1-800-435-9792). If you're unsure about your future travel plans If you’d like to wait to rebook, rest assured the funds used to pay for this trip will be available to the Customer(s) named on the ticket(s) to use and fly by June 30, 2021. Once you're ready to use your funds, simply use XXXXXX to access these funds in the future (similar to "store credit" at most retail establishments*).
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01-08-2020
12:27 AM
1 Love
I am curious to know why one would place locks on their suitcases in the first place. Most are made of canvas-type materials, so a lock doesn't appear to be any sort of theft/pilfer deterrant, and most airports have few controls on who removes items from the baggage carousels - so why would you bother?
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12-29-2019
08:15 PM
12-29-2019
08:15 PM
I'll restate my experience -- at each of these three airports, the SW gate representative announced over the loudspeaker, that 'all' pre-boarders line up near the jetway entrance. This included people in wheelchairs, "A-Listers", and others needing extra time to board.
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12-29-2019
07:09 PM
is there a reason why the page itself doesn't have an explanation as to why the map route search tool is not functioning??
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12-29-2019
06:27 PM
12-29-2019
06:27 PM
The A-Listers were 'with' the pre-board group, not behind A group and prior to B group
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12-29-2019
05:42 PM
12-29-2019
05:42 PM
Has Southwest changed the pre-board process? Traveling over the Christmas holidays, through the San Jose, Oakland, and Burbank airports, I saw that all "A-Listers" were pre-boarding (the A1-A15 spots were empty). There were at least 15 to 20 of these boarders at each of these airports, in addition to wheel chair users. Didn't these people used to board at the end of the A group?
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