Southwest Airlines Community

Any plans to have this interactive map function again? ... View more

@Suebedoo85 Yes, you are eligible for a cash refund due to your flight being canceled. Call or contact Southwest via the live chat in the Southwest app or send a private message on Twitter (@SouthwestAir).   --TheMiddleSeat ... View more

I too find it unusual to have locks on your suitcases. I have nothing packed in my checked luggage that can't be easily replaced, so there's no reason for me to lock my suitcase.   When you see a locked suitcase, the first question on anyone's mind is probably: what's in there? TSA has every right to open it and inspect it (but they should replace the lock when they are done).    --Jessica ... View more

I'll restate my experience -- at each of these three airports, the SW gate representative announced over the loudspeaker, that 'all' pre-boarders line up near the jetway entrance. This included people in wheelchairs, "A-Listers", and others needing extra time to board.     ... View more