Southwest Airlines Community

@thieu11 Southwest is not going to extend the expiration date of your travel funds.  After they expire you can send a message asking that they be reinstated as vouchers.  The value of each travel fund will be reduced by $100 each during this process.  You have 6 months after the travel funds expire to request the conversion and then once you get the vouchers they will expire 6 months later.  In the meantime enjoy the $150 voucher you are being sent.   --TheMiddleSeat ... View more

@pronto wrote: They also stole over $1,000 from me! Unbelievable. THIS IS NOT OK!!!!! No they didn't.   --Jessica ... View more

https://www.southwestaircommunity.com/t5/Reservations/No-Airline-is-refunding-all-non-refundable-fares-WHY/m-p/104081#M578 ... View more

Here is the link for the updated policy, I didn't see a click path in the prior post:   https://www.southwestaircommunity.com/t5/Blog/Policy-Update-Clarification-Extending-Travel-Credit-and-Refunds/ba-p/103844 ... View more

Here is the link again to the updated policy so that it doesn't get lost in the thread:   https://www.southwestaircommunity.com/t5/Blog/Policy-Update-Clarification-Extending-Travel-Credit-and-Refunds/ba-p/103844 ... View more